Pet Care Sales Associate — Help Pets Live Their Best

Petco; Genf; On-site; CHF 16,000 - 20,000; Full time

Benefits offered by this job

Pet Care Center environment

Job summary

Petco is seeking a Sales Associate to be at the heart of the Pet Care Center experience, helping pet parents find the right products and creating a welcoming, safe environment for everyone who walks through our doors.

This role is ideal for someone who enjoys helping others, learning about pet care, and working in a fast-paced, purpose-driven retail environment. Start rate: $15.00 per hour with opportunities to grow within the One Petco team.

Qualifications

• Previous retail or customer service experience preferred but not required.
• Passion for animals and interest in pet care.
• Strong communication and interpersonal skills.
• Ability to multitask and work in a fast-paced environment.
• Basic math skills and comfort handling cash and transactions.
• Strong attention to detail and reliability.

Responsibilities

• Greet customers and deliver friendly, helpful, and solution-focused service.
• Create positive shopping experiences that build trust and customer loyalty.
• Support teammates through collaboration and teamwork.
• Help maintain an organized, visually appealing sales floor.
• Assist customers in selecting products and services that meet their pets’ needs.
• Process sales, returns, and exchanges accurately and efficiently.
• Stock shelves, replenish merchandise, and support inventory integrity.
• Assist with store recovery, merchandising, and promotional set‑ups.
• Follow all company policies, procedures, and safety standards.
• Support additional tasks and responsibilities as assigned.
• Deliver consistent, courteous, and knowledgeable service.
• Educate customers on products, services, and promotions.
• Maintain store cleanliness, organization, and presentation standards.
• Assist with inventory replenishment and stock accuracy.
• Support daily operational routines and task execution.
• Provide customer assistance and perform cashiering and point-of-sale transactions.

Skills

Retail experience

Customer service

Communication skills

Multitasking

Cash handling

Attention to detail

Job description

Petco is seeking a Sales Associate to be at the heart of the Pet Care Center experience, helping pet parents find the right products and creating a welcoming, safe environment for everyone who walks through our doors.

This role is ideal for someone who enjoys helping others, learning about pet care, and working in a fast-paced, purpose-driven retail environment. Start rate: $15.00 per hour with opportunities to grow within the One Petco team.