Patient Access & Registration Specialist

Capital Health Screening Centre; Schweiz; On-site; CHF 20,000 - 23,000; Full time

Benefits offered by this job

Retirement Plan

Short-term Disability

Job summary

Capital Health is a leading healthcare provider committed to delivering quality patient care and utilizing advanced technology. This role is for a receptionist at Capital Health, handling phones, scheduling, registrations and payments in a fast-paced medical environment.

The position requires a High School diploma and about one year of frontline healthcare or customer service experience, with familiarity with medical terminology and basic Microsoft Office.

Qualifications

• Education: High School diploma or equivalent.
• One year experience as receptionist or clerk in healthcare environment or customer service experience.
• Knowledge of medical terminology, ICD-10 and CPT codes; excellent communication and interpersonal skills; certification preferred.
• Proficient computer skills; basic Microsoft Office; familiarity with Excel spreadsheets.
• Usual Work Day: 8 Hours

Responsibilities

• Answer telephones promptly and courteously; route calls to appropriate area or person.
• Schedule and cancel appointments; arrange outpatient tests and surgeries per policy.
• Register patients; verify demographics and insurance; comply with HIPAA and related policies.
• Collect co-pays and balances; refer to billing staff as needed.
• Complete referrals/pre-authorizations; manage check-out charges and follow-ups.
• Perform general clerical duties and support multiple Capital Health Medical Group practices.

Skills

Communication skills

Medical terminology

Customer service

Education

High School diploma

Tools

Microsoft Excel

Job description

Capital Health is a leading healthcare provider committed to delivering quality patient care and utilizing advanced technology. This role is for a receptionist at Capital Health, handling phones, scheduling, registrations and payments in a fast-paced medical environment.

The position requires a High School diploma and about one year of frontline healthcare or customer service experience, with familiarity with medical terminology and basic Microsoft Office.