OpenStack/Kubernetes-Container Ops (m/w/d) – Winterthur Area

NTT America, Inc.; Opfikon; Vor Ort; CHF 120.000 - 180.000; Vollzeit

Zusammenfassung

NTT DATA in the Winterthur area of Switzerland is seeking an OpenStack/Kubernetes-Container Ops Engineer to provide day-2 operations for our cloud platforms. You’ll handle incident resolution, service requests, health checks, and routine maintenance while ensuring platform stability.

You will collaborate with Linux and bare-metal teams, document procedures, and escalate complex issues to specialist engineers when deeper expertise is needed.

Qualifikationen

• Experience supporting OpenStack, Kubernetes, or container-based platforms in an enterprise environment.
• Good understanding of cloud infrastructure, container orchestration, Linux systems, and operational support processes.
• Experience with incident management, troubleshooting, monitoring, and service operations.
• Strong analytical skills and a proactive approach to maintaining service reliability.
• Ability to work within structured operational and service management frameworks.

Aufgaben

• Administer and support OpenStack and Kubernetes/container platforms in a production environment.
• Perform day-2 operational activities, including incident resolution, service requests, health checks, and routine maintenance.
• Troubleshoot container runtime, platform, and infrastructure-related issues.
• Execute standard operational changes, upgrades, and maintenance activities following established procedures.
• Monitor platform performance, availability, and service health.
• Maintain operational documentation, procedures, and service records.
• Collaborate closely with Linux and baremetal infrastructure teams to ensure end-to-end platform stability.
• Escalate complex issues to specialist engineering teams when deeper architecture or control-plane expertise is required.

Kenntnisse

OpenStack

Kubernetes

Linux

Incident management

Monitoring

Operational processes

Analytical skills

Structured frameworks

Tools

OpenStack

Kubernetes

Container platforms

Jobbeschreibung

Make an impact with NTT DATA

Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

We are seeking an OpenStack/Kubernetes-Container Ops Engineer to provide day-2 operational support for OpenStack and Kubernetes-based container platforms. The role is responsible for maintaining stable and reliable cloud platform services through incident management, service requests, platform administration, health checks, and standard change activities while ensuring appropriate escalation of complex architectural or control-plane issues.

Key Responsibilities:

• Administer and support OpenStack and Kubernetes/container platforms in a production environment.

• Perform day-2 operational activities, including incident resolution, service requests, health checks, and routine maintenance.

• Troubleshoot container runtime, platform, and infrastructure-related issues.

• Execute standard operational changes, upgrades, and maintenance activities following established procedures.

• Monitor platform performance, availability, and service health.

• Maintain operational documentation, procedures, and service records.

• Collaborate closely with Linux and baremetal infrastructure teams to ensure end-to-end platform stability.

• Escalate complex issues to specialist engineering teams when deeper architecture or control-plane expertise is required.

Required Qualifications:

• Experience supporting OpenStack, Kubernetes, or container-based platforms in an enterprise environment.

• Good understanding of cloud infrastructure, container orchestration, Linux systems, and operational support processes.

• Experience with incident management, troubleshooting, monitoring, and service operations.

• Strong analytical skills and a proactive approach to maintaining service reliability.

• Ability to work within structured operational and service management frameworks.

Preferred Certifications:

• Certified Kubernetes Administrator (CKA)

• Certified Kubernetes Application Developer (CKAD)

• OpenStack administration training/certification (e.g., Red Hat OpenStack Platform Administration)

• Additional Security, Network, Storage, or Compute infrastructure certifications are advantageous

Language Requirement:

• German language proficiency at minimum B2 level is mandatory.

• The role requires the ability to effectively participate in technical discussions, incident coordination, service reviews, change management activities, and day-to-day communication with German-speaking stakeholders, customers, and operational teams.

Citizenship Requirement:

• Applicants must hold Swiss citizenship.

Location:

• Winterthur area, Switzerland

• Candidates should be based in, or regularly available within, the Winterthur region to support customer engagement, operational coordination, onsite and remote-hands activities, governance meetings, and escalation management when required.

About NTT DATA

NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune

Global 100. We are committed to accelerating client success and positively impacting society through

responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with

unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and

application services. Our consulting and industry solutions help organizations and society move

confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more

than 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as

established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each

year in R&D.

Equal Opportunity Employer

NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us.