NPO Digital Transformation Technical Consultants

Jobgether; Schweiz; Hybrid; CHF 21,000 - 26,000; Full time

Benefits offered by this job

Full-time employment

Hybrid working arrangement

Flexible working hours

International working environment

Broad training and professional dev

Job summary

Jobgether, in Switzerland, seeks a Digital Transformation Technical Consultant to help nonprofits strengthen operations through smart technology adoption. You will assess needs, recommend solutions, and lead or support technical implementations for CRM, cloud, donor management, and productivity tools.

You will manage projects, client relationships, and vendor coordination across international teams. Responsibilities include readiness assessments, roadmaps, data migrations, testing, and training

Qualifications

• 5+ years in digital transformation, technology consulting, or related fields.
• Experience managing client relationships and acting as trusted advisor.
• Experience coordinating technology implementations and platform migrations.
• Ability to translate client requirements into technical solutions and plans.
• Experience with external vendors and implementation partners.
• Familiarity with CRM, cloud, donor management, and productivity tools.
• Strong project management, planning, coordination, reporting.
• Experience delivering training sessions and workshops.
• Strong documentation skills for implementation procedures and guides.
• Analytical approach to using data for decisions and improvements.
• Ability to handle multiple engagements independently.
• Strong consulting and stakeholder management skills.
• Fluent written and spoken English; additional languages advantageous.

Responsibilities

• Support nonprofits through digital transformation, coordinating tech implementation and client consulting.
• Develop roadmaps, workplans, and project timelines with clients.
• Lead or support implementation of digital solutions across CRM, cloud, and donor tools.
• Configure and troubleshoot platforms within client environments.
• Coordinate data migrations and system integrations while ensuring data integrity.
• Translate client requirements into technical specs and work with vendors.
• Validate solutions via testing and document configurations and decisions.
• Manage client relationships as primary contact through delivery.
• Coordinate activities among clients, internal teams, and external providers.
• Support planning, monitoring, reporting, data analysis, and process improvements.
• Design and deliver technical training programs and workshops for international clients.

Skills

English fluency

Project management

Client relationship management

Stakeholder management

Training delivery

Documentation

Analytical thinking

Communication & facilitation

Tools

CRM systems

Cloud solutions

Donor management tools

Productivity apps

Job description

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an NPO Digital Transformation Technical Consultant based in Switzerland.

We are looking for a Digital Transformation Technical Consultant to help nonprofit organizations strengthen their operations through effective technology adoption. In this role, you will assess organizational needs, recommend suitable solutions, and lead or support the technical implementation of digital tools. You will work directly with nonprofit clients, managing projects and relationships while coordinating internal teams and external technology partners. Your responsibilities will span technology configuration, system integrations, data migrations, service delivery, and troubleshooting. You will also contribute to training initiatives, knowledge sharing, and the continuous improvement of digital transformation services. This is an international opportunity to use your technical and consulting expertise to help mission-driven organizations increase their impact through technology.

Accountabilities

You will support nonprofit organizations throughout their digital transformation journeys, combining technical implementation, client consulting, project coordination, and capacity building. Your main responsibilities will include:

• Conduct digital readiness assessments and identify technology needs, challenges, and opportunities for nonprofit organizations.

• Develop digital transformation roadmaps, implementation strategies, and project workplans in collaboration with clients.

• Lead or support the implementation of digital solutions that improve organizational effectiveness and operational efficiency.

• Configure, customize, and troubleshoot technology platforms within client environments, including CRM, cloud, donor management, and productivity solutions.

• Coordinate data migrations, system integrations, and platform transitions while ensuring data integrity and business continuity.

• Translate client requirements into technical specifications and collaborate with external vendors and implementation partners to deliver solutions.

• Validate implemented solutions through testing and quality checks before go-live, documenting configurations and technical decisions.

• Manage client relationships as a primary point of contact, providing ongoing guidance, recommendations, and support throughout project delivery.

• Coordinate activities between nonprofit clients, internal teams, and external service providers, ensuring projects remain aligned with objectives and timelines.

• Support project planning, monitoring reporting, data analysis, and continuous improvement of service delivery processes.

• Design and deliver technical training programs, workshops, webinars, and educational resources for international clients and teams.

• Contribute to service development, implementation templates, internal documentation, and knowledge-sharing initiatives.

Requirements

The ideal candidate brings a combination of technology consulting, project coordination, and client relationship management experience, with the ability to translate organizational needs into practical digital solutions. Candidates with different experience levels may be considered for Junior, Mid-Level, or Senior opportunities. Key qualifications include:

• At least 5 years of experience in digital transformation, technology consulting, IT project coordination, service delivery, client success, or account management.

• Proven experience managing client relationships and acting as a trusted advisor.

• Experience coordinating technology implementations, digital adoption projects, or platform migrations.

• Ability to assess client requirements and translate them into actionable technical solutions and implementation plans.

• Experience working with external vendors, consultants, and technology implementation partners.

• Familiarity with digital platforms such as CRM systems, cloud solutions, donor management tools, and productivity applications.

• Strong project management skills, including planning, coordination, monitoring, and reporting.

• Experience developing and delivering training sessions, workshops, or educational programs.

• Strong documentation skills, including the ability to create implementation procedures, technical guides, and operational resources.

• Analytical skills and the ability to use data to support recommendations, decision-making, and process improvements.

• Ability to work independently and manage multiple client engagements simultaneously.

• Strong consulting, communication, facilitation, and stakeholder management skills.

• Fluency in written and spoken English.

• Additional language skills are an advantage, particularly in international nonprofit environments.

Benefits

• Full-time employment, Monday to Friday.

• Hybrid working arrangement, with remote flexibility depending on location.

• Flexible working hours.

• Attractive international working environment.

• Broad training and professional development opportunities, both online and offline.

• Monthly salary ranges that vary according to location and experience:

  • Africa: USD 2,300–2,800.

  • Poland: PLN 8,500–11,000.

• Compensation may be adjusted based on experience and the cost-of-living index in the candidate's country.