Marketing Operations Manager - Global Campaigns

EF Education First Ltd.; Zürich; On-site; CHF 110,000 - 150,000; Full time

Job summary

EF Zurich is seeking a sharp, reliable marketing operations professional to keep a lean, high-performing team focused and aligned across 13 country markets. You will own the operating rhythm, project infrastructure, and inbound requests, turning strategic priorities into concrete actions.

The role emphasizes structured coordination, proactive risk management, and practical collaboration with digital, creative, and country sales teams to accelerate progress and maintain high-quality execution.

Qualifications

• 5+ years of experience in marketing operations, project management, marketing coordination, campaign operations, or a similar role.
• Experience working inside or closely with a marketing team.
• Exceptional organizational skills and the ability to manage many moving pieces without losing track of details.
• Strong project management instincts: you know how to create structure, clarify ownership, manage timelines, and follow through.
• High trust, good judgment, and the confidence to operate with autonomy.
• Comfort working in a fast-moving, lean team where priorities change and plans need to adapt.
• Strong working ability with project management tools, spreadsheets, shared documents, and basic marketing platforms.
• A practical, service-minded approach to stakeholders: helpful, structured, responsive, and willing to push back when needed.

Responsibilities

• Own the team’s operating rhythm and run the practical day-to-day machinery of the marketing team.
• Manage the team's project management infrastructure—meetings, timelines, task tracking, status updates, and follow-up.
• Keep key workstreams moving across multiple campaigns, markets, and stakeholders.
• Turn leadership priorities into clear action plans, owners, deadlines, and next steps.
• Identify risks early and elevate when priorities, timelines, or resources are misaligned.
• Triage and manage marketing requests, acting as the central point of contact for country teams.
• Coordinate campaign and creative workflows, ensuring briefs are complete, deadlines realistic, and feedback consolidated.
• Support reporting and performance tracking, including dashboards and budget pacing.
• Look for ways to modernize workflows, tools, and templates to reduce manual work and boost clarity.

Skills

Marketing operations

Project management

Campaign coordination

Organizational skills

Autonomy

Stakeholder management

Tools & dashboards

Multinational collaboration

Tools

CRM tools

Email marketing tools

Marketing automation tools

Spreadsheet skills

Project management software

Job description

EF Zurich is seeking a sharp, reliable marketing operations professional to keep a lean, high-performing team focused and aligned across 13 country markets. You will own the operating rhythm, project infrastructure, and inbound requests, turning strategic priorities into concrete actions.

The role emphasizes structured coordination, proactive risk management, and practical collaboration with digital, creative, and country sales teams to accelerate progress and maintain high-quality execution.