Luxury Boutique Client Advisor (Part-Time)

Junee Southern Cross; Saint-Imier; Remote; CHF 34,000 - 44,000; Part time

Job summary

Longines in Saint-Imier is seeking a part-time Client Advisor to deliver exceptional service and build lasting customer relationships. You will represent a globally recognised luxury brand, meet boutique sales targets and support daily operations while maintaining premium merchandising standards.

Ideal candidates bring luxury retail experience, strong customer service skills, and a passion for brand heritage. Flexible weekend and late-night availability is required.

Qualifications

• Experience in luxury retail, premium fashion, jewellery or watches.
• Proven ability to deliver outstanding customer service and exceed expectations.
• Strong sales acumen with a passion for achieving results.
• Appreciation for Longines brand, heritage and values; committed to learning and product knowledge.
• Excellent communication and interpersonal skills.
• Collaborative team player with a proactive attitude.

Responsibilities

• Deliver a personalised and elevated client experience reflecting the Longines brand.
• Build meaningful client relationships and develop long-term loyalty.
• Achieve individual and boutique sales targets and KPIs.
• Support Boutique Management in daily boutique operations.
• Maintain impeccable visual merchandising and boutique ambiance.
• Assist with presentation, maintenance, stock counts and replenishment.
• Develop client database through proactive engagement and follow-up.
• Participate in product, brand and sales training programs.
• Be available to work minimum 15 hours per week, including weekends and late nights.

Skills

Luxury retail

Customer service

Sales acumen

Brand knowledge

Communication skills

Team player

Job description

Longines in Saint-Imier is seeking a part-time Client Advisor to deliver exceptional service and build lasting customer relationships. You will represent a globally recognised luxury brand, meet boutique sales targets and support daily operations while maintaining premium merchandising standards.

Ideal candidates bring luxury retail experience, strong customer service skills, and a passion for brand heritage. Flexible weekend and late-night availability is required.