Lead, Refugee Integration & Case Management (80–100%)

Jobup; Zug; On-site; CHF 120,000 - 180,000; Full time

Benefits offered by this job

Annual hours

Mobile-flexible work

Cantonal benefits

Job summary

Cantonal Social Office Zug seeks a Head of Integration & Case Management to lead the department with about 50 staff, including interns, and drive social and integration initiatives. You will shape the Cantonal Integration Programme (KIP), ensure compliant social assistance, promote refugee integration, and maintain partnerships within the Canton and nationally.

The role offers mobile-flexible working and cantonal benefits.

Qualifications

• University degree in social work, social sciences, law or comparable qualification.
• Extensive leadership experience across several hierarchical levels.
• Several years of experience in the asylum and refugee sector.
• Knowledge of statutory social assistance (SKOS guidelines).
• Foreign language skills are an advantage.
• Experience in public administration, project management and knowledge in promoting and implementing innovative solutions.
• Strong planning and organisational skills as well as experience in interdisciplinary collaboration and networking.

Responsibilities

• Manage the Integration & Case Management Department with around 50 employees and interns in personnel, organisational, professional and financial matters.
• Active participation in the further development of the asylum and refugee system in the Canton of Zug, especially in specialist topics, processes and knowledge management.
• Service-oriented and economically sound management of the department within the framework of legal requirements.
• Responsibility for personal assistance (social counselling) and legally compliant implementation of economic social assistance together with team leaders and specialists.
• Promotion of the professional integration of refugees and development of innovative approaches to implementing effective concepts.
• Planning, control and monitoring of smooth business operations as well as ensuring quality.
• Implementation and active shaping of the Cantonal Integration Programme (KIP) in the asylum and refugee sector.
• Responsibility for promoting social integration including volunteer coordination.
• Maintaining a partnership-based exchange and cooperation within the office and with external partners, both in the Canton of Zug and nationally.

Skills

Leadership experience

Asylum & refugee sector experience

SKOS social assistance knowledge

Public administration experience

Project management

Interdisciplinary collaboration

Networking

Foreign language skills

Education

University degree in social work, social sciences, law or comparable qualification

Job description

Cantonal Social Office Zug seeks a Head of Integration & Case Management to lead the department with about 50 staff, including interns, and drive social and integration initiatives. You will shape the Cantonal Integration Programme (KIP), ensure compliant social assistance, promote refugee integration, and maintain partnerships within the Canton and nationally.

The role offers mobile-flexible working and cantonal benefits.