Intern Global Direct-to-Consumer (D2C) – 6 months (100%)

Chocoladefabriken Lindt & Sprüngli AG; Kilchberg; Vor Ort; CHF 27.000 - 36.000; Teilzeit

Zusammenfassung

Chocoladefabriken Lindt & Sprüngli AG is seeking a Global Direct-to-Consumer Intern to join the Global Retail team in Kilchberg. You will help enhance customer experience and shape marketing activities for Lindt Shops and Online Shops worldwide, while gaining hands-on experience in data analysis and reporting.

You will work with a dynamic, international team and contribute to the rollout of the global D2C portfolio strategy, with opportunities to manage small projects and present findings to

Qualifikationen

• Completed or advanced Bachelor’s or Master’s degree in business administration / related subjects.
• First working experience in FMCG / retail / e-commerce is an advantage.
• English fluent; German B1; French and other languages are plus.

Aufgaben

• Identify best practice activities to build traffic, drive conversion & repeat purchases for Lindt Shops globally.
• Collaborate with subsidiaries to improve customer experience in stores and online shops.
• Support local implementation of global D2C portfolio strategy.
• Gain experience in data analysis, reporting and creating impactful presentations.
• Set up and distribute recurring reports and assist in organizing global business meetings.
• Take responsibility for small projects.

Kenntnisse

Analytical thinking

Entrepreneurial mindset

Proactive

Communication

Ausbildung

Bachelor’s or Master’s degree in business administration

Related subjects considered

Tools

PowerPoint

Excel

Jobbeschreibung

As a Global Direct-to-Consumer (D2C) Intern you will join our Global Retail team in Kilchberg. Global Retail passionately translates the LINDT brand equity into a distinctive omni-channel experience, bringing chocolate smiles to our customers. As part of our team you will help improve customer experience and shape marketing related activities for our >500 Lindt Shops and 21 Online Shops worldwide.

YOUR MAIN RESPONSIBILITIES WILL INCLUDE:

• Identify best practice key activities to build traffic, drive conversion & repeat purchase for our Lindt Shops globally.
• Work closely together with our subsidiaries to improve customer experience in both our Lindt physical stores and online shops.
• Enable the local implementation of our global portfolio strategy for D2C.
• Gain experience in data analysis, reporting and creating impactful presentations.
• Responsible for the set-up and distribution of various recurring reports.
• Support on the organization of global business gatherings.
• Take responsibility for your own small projects.

YOUR PROFILE:

• Completed or advanced Bachelor’s or Master's degree in business administration / related subjects.
• First working experience in the FMCG / retail / e-commerce sector is an advantage.
• Entrepreneurial mindset with a hands-on, proactive, and communicative approach.
• Independent, precise and conscientious way of working with self-initiative.
• Very strong analytical and structured thinking skills.
• Very good MS Office skills (PowerPoint and Excel).
• Fluent in English; German at least B1; French and other languages are a plus.

Looking to grow your career in a dynamic, international setting? Join the Lindt & Sprüngli Group! Together, we thrive to achieve our bold ambitions, powered by our purpose and unique culture of community and mutual support - rooted in a proud tradition, yet always evolving to stay ahead and set new standards. Across our diverse local teams, we think globally and act locally - empowering people to grow, take ownership and shape a sustainable future together. We are a responsible "employer of choice" who provides an inspiring people experience. Together, we build trust, drive innovation, and grow - as individuals and as a business. Lindt & Sprüngli has been enchanting the world with chocolate for over 180 years. The long-established Swiss company with its roots in Zurich is a global leader in the premium chocolate category. Lindt & Sprüngli produces quality chocolates today at its 12 factories in Europe and the USA. Its products are sold by 41 subsidiaries and branch offices in around 620 of its own stores as well as via a network of around 100 distributors around the globe. With around 15,500 employees, the Lindt & Sprüngli Group reported sales of CHF 5.92 billion in 2025. Our commitment to contributing to a sustainable tomorrow is a key element driving the company’s actions and ambitions. Since 2008, the Lindt & Sprüngli Farming Program has been our Responsible Sourcing Standard for cocoa.