ICT-System-Engineer

University of Zurich; Zürich; Vor Ort; CHF 90.000 - 120.000; Vollzeit

Zusammenfassung

The University of Zurich is seeking an IT support professional to administer and maintain institute IT infrastructure, covering Windows, macOS, and Linux systems. You will deliver 1st/2nd level support, assist with data backups, and guide users on IT security.

The role offers growth opportunities to streamline workflows and bridge IT with research teams. Applicants should have an EFZ computer science apprenticeship or a vocational college degree in CS, with several years of systems engineering

Qualifikationen

• EFZ in computer science or equivalent
• Experience as a systems engineer is desired
• Strong knowledge of Windows, macOS, Linux
• Customer-focused with service orientation
• Ability to learn research group needs and IT requirements
• Good English; German is a plus

Aufgaben

• Administer and maintain IT infrastructure (servers/workstations)
• Provide 1st/2nd level support for institute IT
• Assist with data backups and monitoring
• Support users with software and IT security guidance
• Contribute to small IT projects with Central IT
• Automate routine tasks and improve workflows
• Collaborate with research groups on cloud/AI workflows

Kenntnisse

Windows expertise

macOS expertise

Linux expertise

Customer service

IT security

Scripting

Project coordination

Ausbildung

EFZ computer science apprenticeship

Vocational college degree in computer science

Tools

Office software

Remote tooling

Jobbeschreibung

The University of Zurich, Switzerland's largest university, offers a range of attractive positions in various subject areas and professional fields. With around 10,000 employees and currently 12 professional apprenticeship streams the University offers an inspiring working environment on cutting-edge research and top-class education. Put your talent and skills to work with us. Find out more about UZH as an employer!

Your responsibilities

• Administration, maintenance, and 1st and 2nd-level support for the local, institute-specific IT infrastructure, such as servers and workstations running Windows, macOS, and Linux systems
• Setting up, monitoring, and ensuring data backups for servers, laboratory and instrument PCs, and selected workstation systems
• User support for software solutions used at the institute
• Providing support and guidance to users on how to use IT tools and on IT security issues
• Participation in and coordination of small IT projects in collaboration with the Central IT Department
• Automating and simplifying routine support tasks
• Partnering with research groups on scientific IT topics such as cloud-based infrastructure, AI-assisted research workflows, and, potentially, support for computational chemistry applications

Beyond day-to-day 1st- and 2nd-level support, we see real potential for this role to grow: for a motivated person with the right technical curiosity, there is scope to streamline routine support through smarter workflows, and to become a bridge between IT and research, from cloud infrastructure to exploring how AI tools can support daily scientific work and the department's broader digital chemistry ambitions.

Your profile

• Education in computer science (at least at the level of an EFZ computer science apprenticeship, specializing in platform development)
• A degree in computer science from a vocational college is an asset
• Several years of experience as a systems engineer is desired
• In-depth knowledge of Microsoft Windows, Apple macOS, and Linux systems (client and server)
• The ability, interest, and commitment to familiarize yourself with the specific needs of individual research groups and users
• Enjoyment of direct contact with users, as well as a strong customer and service orientation
• A structured, solution-oriented, and independent work ethic
• A responsible, communicative, and team-oriented person
• Excellent written and spoken English skills (at least C1), German is a big plus

Larissa Mostacciuolo
Head of Human Resources
[phone]
[e-mail]