I&A Consultant (German, French and English speaker)

Intuitive; Schweiz; Hybrid; CHF 120,000 - 190,000; Full time

Job summary

Intuitive is seeking a Genesis I&A Consultant to provide onsite and remote consulting, education, and implementation support for da Vinci and Ion programs across hospital settings. You will work with leadership and cross-functional teams to standardize practices, train staff, and optimize clinical workflows while ensuring cost containment.

The role requires a degree or equivalent biomedical training, 5+ years in healthcare management, and fluency in English, German, and French, with up to

Qualifications

• Bachelor's degree or equivalent biomedical/technical training.
• 5+ years in healthcare/hospital management.
• National Certification preferred.
• Regulatory knowledge: ISO and MDR standards for reprocessing of reusable devices.
• Experience with complex medical devices and strong mechanical aptitude.

Responsibilities

• Provide onsite and remote consulting and education to implement best practices.
• Collaborate with hospital leadership and cross-functional teams to support da Vinci and Ion programs.
• Ensure programs launch, optimize, and sustain clinical workflows and cost containment.
• Travel up to 70% to customer sites.

Skills

Communication skills

Multilingual: English/German/French

Team collaboration

Problem solving

Regulatory knowledge

Travel readiness

Education

Bachelor's degree or equivalent biomedical training

5+ years healthcare/hospital management experience

National Certification preferred

Regulatory knowledge: ISO/MDR

Job description

Primary Function of Position:

The Genesis I&A Consultant will provide customers with onsite, remote consulting and educational initiatives designed to implement and maintain Intuitive medical technology / instrument and accessories best practice solutions through standardization, efficiency, staff training, and cost containment. The Genesis I&A Consultant will also closely work with hospital key stakeholders as well as the Intuitive Ecosystem partners, including leadership, as well as with Sales, Advanced Failure Analysis, Marketing, Customer Services, and Tech Support to ensure that customers have the necessary tools to launch, optimize and sustain successful da Vinci and Ion programs.

Required Knowledge, Skills, and Experience:

• B.S./B.A. degree preferred or equivalent biomedical training, Life Science, or technical equivalent


• 5+ years of documented professional experience in healthcare/hospital management


• National Certification preferred according to the regional requirements


• Detailed knowledge of regulations, standards, and guidance in reprocessing of reusable medical devices (ISO, MDR etc.)


• Experience or working knowledge of the use and/or reprocessing and regulations of complex medical devices, and excellent mechanical aptitude and problem-solving skills


• Proven ability to work effectively and drive results as part of a team


• Excellent communication and interpersonal skills with ability to present to varying group sizes


• Ability to excel in a high-energy, fast-paced environment


• Willingness to be flexible with work hours


• Business acumen - ability to function in an executive business environment and understand the business needs of the CSSD and OR


• Communication - ability to deliver consistent and effective communication across organizational levels


• Master complexity - ability to plan, organize, and oversee highly complex and strategic assignments involving multiple teams and individuals


• Fluent in English, German and French are required for the role


• Ability to travel overnight up to 70 %


• There is a minimum expectation of 24 months in this role to be eligible for an opportunity to transition into another position within the organization

Intuitive is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

U.S. Export Controls Disclaimer: In accordance with the U.S. Export Administration Regulations (15 CFR §743.13(b)), some roles at Intuitive Surgical may be subject to U.S. export controls for prospective employees who are nationals from countries currently on embargo or sanctions status.

Certain information you provide as part of the application will be used for purposes of determining whether Intuitive Surgical will need to (i) obtain an export license from the U.S. Government on your behalf (note: the government's licensing process can take 3 to 6+ months) or (ii) implement a Technology Control Plan (\"TCP\") (note: typically adds 2 weeks to the hiring process).

For any Intuitive role subject to export controls, final offers are contingent upon obtaining an approved export license and/or an executed TCP prior to the prospective employee's start date, which may or may not be flexible, and within a timeframe that does not unreasonably impede the hiring need. If applicable, candidates will be notified and instructed on any requirements for these purposes.

This position may be filled at a different job level than listed here depending on business need and/or on the selected candidate's experience, knowledge and skills. Compensation will be based primarily on the job level at which the role is filled and the candidate's qualifications, consistent with applicable law.