Global Retail Digital Ops Product Lead

On; Zürich; Presencial; CHF 170.000 - 230.000; Jornada completa

Descripción de la vacante

On is seeking a Senior Lead - Digital Operations Retail Product Manager to drive the execution and lifecycle of technologies powering On’s global retail store fleet. You translate in-store workflows into reliable digital tools that elevate frontline efficiency and optimize store operations.

You will report to the Head of Digital Product - Retail Experience and collaborate with cross-functional teams to define roadmaps, vendor selections, pilots, and rollout strategies for a scalable retail tech

Formación

• 6+ years of digital product management with global rollout experience.
• Agile and data-driven approach for decision making.
• Retail operations and frontline tooling expertise.
• Experience designing and launching tools for inventory, clienteling, queues, and team communications.
• Strong technical integration experience with core enterprise systems (ERP/OMS/CRM).
• Experience integrating Workday, Slack and IT ticketing into frontline tools.
• Proven stakeholder management across Retail, Merchandising, Supply Chain and Finance.

Responsabilidades

• Roadmap input and strategic delivery for multi-year retail technology initiatives.
• Collaborate with store teams and regional ops to translate frontline needs into features and metrics.
• Lead vendor selection, pilots, and global rollout strategies for store tech.
• Define acceptance criteria and coordinate releases across store platforms.

Conocimientos

Digital product management

Agile methodologies

Data-driven mindset

Retail operations

Stakeholder management

Frontline tooling

System integrations

Herramientas

ERP

OMS

CRM integrations

APIs (Workday, Slack)

Descripción del empleo

On is seeking a Senior Lead - Digital Operations Retail Product Manager to drive the execution and lifecycle of technologies powering On’s global retail store fleet. You translate in-store workflows into reliable digital tools that elevate frontline efficiency and optimize store operations.

You will report to the Head of Digital Product - Retail Experience and collaborate with cross-functional teams to define roadmaps, vendor selections, pilots, and rollout strategies for a scalable retail tech