Global Clinical Operations AI Product Director

Biopharma Careers; Basel; Vor Ort; CHF 146.000 - 272.000; Vollzeit

Benefits dieser Stelle

Hybrid working options

14 weeks paid parental leave

Zusammenfassung

Novartis is seeking a strategic leader to drive AI-powered product initiatives within Global Clinical Operations. You will translate clinical operations needs into AI concepts, define use cases, and guide products from design to scalable adoption across functions.

You’ll collaborate with Development AI, Digital, DDIT, Quality and Compliance, ensuring compliance with privacy and GxP while delivering measurable operational value.

Qualifikationen

• Bachelor's degree in computer science, engineering, life sciences, or related field, or equivalent relevant business experience.
• At least seven years’ relevant experience at a Senior management level
• Experience in product management, digital delivery, AI solution delivery, or a closely related discipline.
• Strong understanding of clinical operations, drug development, life sciences, or another highly regulated operating environment.
• Proven ability to translate business needs into clear AI requirements, use cases, product scope, and value propositions.
• Experience delivering products through the Software Development Life Cycle (SDLC) using Agile or Scrum methodologies.
• Understanding of AI and Machine Learning (ML), model lifecycle concepts, and AI-enabled workflow design.
• Demonstrated success leading cross-functional initiatives, navigating complex matrix environments, and delivering measurable operational value.

Aufgaben

• Identify clinical operations challenges and translate them into high-value AI opportunities and product concepts.
• Define use cases, scope, value hypotheses, and requirements for prioritized products within the Global Clinical Operations AI portfolio.
• Evaluate emerging AI technologies, vendor solutions, and enterprise capabilities to inform product direction and design.
• Bridge business stakeholders and technical teams, translating operational needs into clear, actionable functional requirements.
• Lead AI products through design, MVP, pilot, refinement, scaling, and sustained adoption.
• Ensure solutions are user-focused, compliant, and aligned with privacy, AI guardrails, and Good Practice (GxP) requirements.
• Drive adoption by validating solutions with users, gathering feedback, monitoring outcomes, and supporting organizational change.
• Partner across Global Clinical Operations, Development AI, Digital, Data and Information Technology (DDIT), Quality, and Compliance.

Kenntnisse

Clinical operations

AI product management

Product requirements

Agile / Scrum

Cross-functional leadership

Stakeholder translation

Privacy & GxP

Ausbildung

Bachelor's degree in CS, engineering, life sciences or related

Jobbeschreibung

Key Responsibilities

• Identify clinical operations challenges and translate them into high-value Artificial Intelligence (AI) opportunities and product concepts.
• Define use cases, scope, value hypotheses, and requirements for prioritized products within the Global Clinical Operations AI portfolio.
• Evaluate emerging AI technologies, vendor solutions, and enterprise capabilities to inform product direction and design.
• Bridge business stakeholders and technical teams, translating operational needs into clear, actionable functional requirements.
• Lead AI products through design, Minimum Viable Product (MVP), pilot, refinement, scaling, and sustained adoption.
• Ensure solutions are user-focused, compliant, and aligned with privacy, AI guardrails, and Good Practice (GxP) requirements.
• Drive adoption by validating solutions with users, gathering feedback, monitoring outcomes, and supporting organizational change.
• Partner across Global Clinical Operations, Development AI, Digital, Data and Information Technology (DDIT), Quality, and Compliance.

Essential Requirements

• Bachelor’s degree in computer science, engineering, life sciences, or a related field, or equivalent relevant business experience.
• At least seven years’ relevant experience at a Senior management level
• Experience in product management, digital delivery, Artificial Intelligence (AI) solution delivery, or a closely related discipline.
• Strong understanding of clinical operations, drug development, life sciences, or another highly regulated operating environment.
• Proven ability to translate business needs into clear AI requirements, use cases, product scope, and value propositions.
• Experience delivering products through the Software Development Life Cycle (SDLC) using Agile or Scrum methodologies.
• Understanding of AI and Machine Learning (ML), model lifecycle concepts, and AI-enabled workflow design.
• Demonstrated success leading cross-functional initiatives, navigating complex matrix environments, and delivering measurable operational value.

Desirable Requirements

• Postgraduate qualification such as a Master of Science (MSc), Master of Business Administration (MBA), or Doctor of Philosophy (PhD).
• Experience enabling AI adoption or organizational change within clinical operations or a Good Practice (GxP) regulated environment.

Accessibility and accommodation

Novartis is committed to working with and providing reasonable accommodation to all individuals. If,because of a medical condition or disability, you need a reasonable accommodation for any part of therecruitment process, or in order to receive more detailed information about the essential functions of aposition, please send an e-mail to [e-mail] and let us know the nature ofyour request and your contact information. Please include the job requisition number in your message.

Rewards

Rewards At Novartis, we’re committed to reimagining medicine together - and rewarding the people who make it happen. The rewards of being part of our team go far beyond base pay and incentives. We also offer a variety of competitive benefits inkindto help you thrive personally and professionally, such as insurance plans, retirement plans, wellbeingresourcesand global recognition programs. In addition, we provide flexible and hybrid working options, where possible, anda minimum of14 weekspaid parental leave.Expected Annual Base Salary Range for role: 146,300.00 - 271,700.00 CHF AnnualThe salary offered is determined based on gender-neutral objectives, such as relevant skills, competencies and experience in accordance with the Novartis pay setting policy and upon joining Novartis will be reviewed periodically.In addition to your base salary, you may be eligible for a performance-based bonus depending on certain performance parameters. Further details will be provided during the application process.Pay equity is a fundamental principle of our employment policy and reflects our commitment to create a diverse, equitable and inclusive environment that treats all employees with dignity and respect, as outlined in our Code of Ethics.Read ourbrochureto learn more about our global total rewards offering:https://www.novartis.com/sites/novartis_com/files/novartis-life-handbook.pdfNote: Benefits and compensation may vary by country and are subject to local legal requirements, including provisions of collective bargaining agreements where applicable. A full overview of your compensation package, including any relevant collective bargaining agreement details applicable to your role based on your employment location and Novartis employer entity, will be communicated separately to you during the application process.

Commitment to Diversity and Inclusion / EEO:

Novartis is committed to building an outstanding, inclusive work environment and diverseteams’representative of the patients and communities we serve.

Why Novartis:

Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating,supportingand inspiring each other. Combining to achieve breakthroughs that change patients’ lives. Ready to create a brighter future together?https://www.novartis.com/about/strategy/people-and-culture

Benefits and Rewards:

Read our handbook to learn about all the ways we’ll help you thrive personally and professionally:https://www.novartis.com/careers/benefits-rewards