Fulfillment Specialist 80 - 100% (f/m/d)

Hitachi Vantara Corporation; Zürich; Vor Ort; CHF 70’000 - 90’000; Vollzeit

Zusammenfassung

A prominent technology company in Switzerland is seeking a detail-oriented professional to join their Planning & Fulfillment team. The role involves managing customer orders, ensuring timely execution, and maintaining communication with stakeholders. Candidates should possess commercial or technical education, experience in a similar role, and proficiency in English. Knowledge of MS Office and SAP is advantageous. Strong teamwork and communication skills are essential, along with the ability to earn customer trust and effectively manage expectations.

Leistungen

Flexible working practices

Qualifikationen

• Several years of experience in a similar role required.
• Fluent in English; German is a plus.
• Ability to meet customer expectations effectively.

Aufgaben

• Ensure efficient input of customer orders into the system.
• Prepare and send order confirmations to customers.
• Proactively track status of customer orders.

Kenntnisse

Fluent in English

Team player

Strong communication skills

Ease of gaining customer's trust

Ausbildung

Commercial or technical education

Project management certification (eg. PMI)

Tools

MS Office

SAP

Jobbeschreibung

Description

The opportunity

Our local product group Insulation & Components is the technology leader in design and manufacture of high voltage transformer bushings. All renowned international companies of the electrical industry, active in power generation, transmission and distribution are among our customers. We have a top position in the high voltage bushing areas worldwide.

Join our Planning & Fulfillment team in our bushing factory MICAFIL. If you are motivated to represent internally our customers’ voice and guarantee the proper service level by ensuring execution of orders in the right time and quality, apply for this position!

How you'll make an impact

• Ensure efficient and accurate input of customer orders into order management system

• Prepare and send timely order confirmations and commercial contracts to customers

• Proactively track status of each customer orders, coordinating and pushing internal stakeholders to guarantee the confirmed delivery date to customer

• Inform customer in case of deviations to current plan

• Coordinate our export team to guarantee deliveries to customers are organized in accordance to confirmed delivery date

• You will follow up on payment status with customers to limit overdue

• Organize and supervise factory acceptances test, performed with the participation of the client

• Collaborate closely with other teams/departments to solve any additional requirements from the customer and to improve current internal processes

• Prepare/analyze current performances and provide results to management

Your background

• Commercial or technical education / background, combined with several years of experience in a similar role

• Fluent knowledge of MS Office, knowledge of SAP program will be an additional advantage

• Team-player with high sense of responsibility and strong communication skills

• Ease of gaining the customer's trust and meeting expectations

• Fluent in English, German is a plus

• Project management certification (eg. PMI) is an advantage

More about us

Our flexible working practices help you optimize personal and business performance while creating an environment where all employees can develop their skills and grow.

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