French speaking Content Moderator in Lisbon, Portugal!

Cross Border Talents; Genf; Vor Ort; CHF 20.000 - 24.000; Vollzeit

Benefits dieser Stelle

Performance bonus

Constant training and development

Great relocation support

Accommodation offered

Zusammenfassung

Cross Border Talents in Lisbon, Portugal is seeking a French-speaking Content Moderator to ensure a safe and compliant platform by reviewing user-generated content across text, images, videos, and audio. The role involves working with a team to maintain high content quality and safety.

You will monitor comments, handle user appeals, and collaborate with team members while participating in a 24/7 shift rotation to uphold platform integrity.

Qualifikationen

• Native level of French and some fluency in English.
• Excellent interpersonal and empathetic communication skills.
• Attention to detail and a bias toward doing what's right for the community.

Aufgaben

• Screening user-generated content (text, images, videos, and audio) for compliance with community guidelines.
• Content review to ensure alignment with processes and safety standards.
• Monitoring comments and handling user appeals to maintain a positive environment.
• Collaborating with fellow moderators to deliver high-quality moderation services.
• Supporting a 24/7 shift rotation to provide continuous platform integrity.

Jobbeschreibung

French speaking Content Moderator in Lisbon, Portugal!

Job Openings French speaking Content Moderator in Lisbon, Portugal!

About the job French speaking Content Moderator in Lisbon, Portugal!

Cross Border Talents is looking for a French speaker to work as a Content Moderator for a leading social media platform in Lisbon, Portugal!

The job

As aContent Moderator, your primary responsibility is to ensure a safe and compliant platform by carefully analyzing and moderating user-generated content. You will be tasked with reviewing various types of content, including text, images, videos, and audio, to verify adherence to our community guidelines. Working closely with a team of moderators, you will help maintain high standards of content quality and safety. In addition, you will play a vital role in monitoring comments and handling user appeals, ensuring that all interactions on the platform are respectful, appropriate, and aligned with our policies.

The activities

Part of your daily activities will be:

• - Screening User-Generated Content: Reviewing a wide variety of user-generated content (such as videos, images, text, and audio) to ensure compliance with community guidelines.
• - Content Review: Performing detailed assessments of content to confirm its alignment with established processes, policies, and safety standards.
• - Monitoring Comments and Appeals: Overseeing user comments and handling appeals, addressing concerns raised by the community to maintain a positive environment.
• - Collaborating with Team Members: Partnering with fellow moderators to deliver high-quality, effective content moderation services.
• - Supporting 24/7 Shift Rotation: Participating in a rotating shift schedule to provide continuous support and uphold platform integrity at all times.

Disclaimer: Please be aware that this role may involve exposure to sensitive content.

What we are looking for

• Exceptional interpersonal skills with a strong ability to communicate empathetically and clearly;
• Native level of French and some fluency in English;
• A proactive attitude with a bias toward doing whats right for the community;
• Attention to detail and a results-driven mindset.

What we offer

• Performance bonus;
• Constant training and development;
• Great relocation support (accommodation is also offered);
• 40 hours/week, Monday to Sunday on a rotative shift (5 days/week);
• Amazing working environment and great location in the centre of Lisbon;