Field Service Engineer

Bühler Group; Niederuzwil; Vor Ort; CHF 33.000 - 54.000; Vollzeit

Zusammenfassung

Bühler Group is looking for a passionate Field Service Engineer to support our Customer Service business across Egypt. This position is responsible for delivering high-quality field service activities, supporting customers with technical expertise, and ensuring the reliable operation and performance of Bühler milling equipment while contributing to long-term customer satisfaction and business growth.

This role involves traveling within Egypt to perform retrofit, repairs and maintenance on flour

Qualifikationen

• Bachelor's degree in Mechanical Engineering or equivalent.
• Minimum 4–6 years of relevant experience.
• Fluent English communication skills.
• Knowledge of Arabic is an advantage.
• Willingness to travel within Egypt.
• Experience in pasta plants or grain processing industry.

Aufgaben

• Perform retrofit activities, machine repairs, inspections, preventive maintenance, troubleshooting, and performance optimization on flour milling and grain processing equipment.
• Service and maintain milling equipment including roller mills, plansifters, purifiers, bran finishers, impact detachers, scourers, separators, aspiration systems, sifters, conveyors and elevators.
• Carry out mechanical adjustments, alignment, calibration, wear part replacement and functional checks.
• Diagnose machine faults, process issues and operational inefficiencies.
• Prepare service reports, inspection reports and spare parts recommendations.
• Provide technical assistance, operator training and after-sales support.
• Coordinate with internal teams and customer maintenance teams during installation and commissioning.
• Support installation, commissioning, modernization and retrofit projects.
• Build strong customer relationships through professional technical support.
• Identify after-sales opportunities including spare parts, upgrades and service contracts.
• Ensure compliance with Bühler safety standards and documentation requirements.

Kenntnisse

Field service

Troubleshooting

Customer service

Communication

Ausbildung

Bachelor's degree in Mechanical Engineering

Higher technical education with Customer Service training

Jobbeschreibung

Bühler Group is looking for a passionate Field Service Engineer to support our Customer Service business across Egypt. This position is responsible for delivering high-quality field service activities, supporting customers with technical expertise, and ensuring the reliable operation and performance of Bühler milling equipment while contributing to long-term customer satisfaction and business growth.

This is where you'll excel

• Perform retrofit activities, machine repairs, inspections, preventive maintenance, troubleshooting, and performance optimization on flour milling and grain processing equipment.
• Service and maintain milling equipment including roller mills, plansifters, purifiers, bran finishers, impact detachers, scourers, separators, aspiration systems, sifters, conveyors and elevators.
• Carry out mechanical adjustments, alignment, calibration, wear part replacement and functional checks.
• Diagnose machine faults, process issues and operational inefficiencies.
• Prepare service reports, inspection reports and spare parts recommendations.
• Provide technical assistance, operator training and after-sales support.
• Coordinate with internal teams and customer maintenance teams during installation and commissioning.
• Support installation, commissioning, modernization and retrofit projects.
• Build strong customer relationships through professional technical support.
• Identify after-sales opportunities including spare parts, upgrades and service contracts.
• Ensure compliance with Bühler safety standards and documentation requirements.

These are the skills you'll need

• Bachelor's degree in Mechanical Engineering or equivalent.
• Higher technical education with Customer Service training is an added advantage.
• Minimum 4–6 years of relevant experience.
• Fluent English communication skills.
• Knowledge of Arabic is an advantage.
• Willingness to travel within Egypt.
• Experience in pasta plants or grain processing industry.

Questions? We are happy to answer them!

Shailja Dubey
Manager - Human Resource

Creating impact together at Bühler!

Two billion people eat food every day that was produced with Bühler equipment. One billion people drive vehicles whose parts were manufactured with our machines. Bühler aims to balance humanity, nature, and the economy in every decision as it develops solutions that unlock sustainable business opportunities in the global food, feed, and mobility industries. We strive to create innovations for a better world, with a special focus on healthy, safe, and sustainable solutions. Therefore, we team up with customers, start-ups, multinationals, and academia to accelerate impact together.