Digital Customer Engagement Trainee - Studentjob.ch

Jobster; Prilly; Vor Ort; CHF 100’000 - 125’000; Vollzeit

Zusammenfassung

A dynamic marketing firm in Switzerland is offering a Digital Customer Engagement Trainee internship. This 12-month role focuses on supporting Direct Marketing communications and requires excellent writing skills in both French and English. Interns will engage in content creation, campaign execution, and special projects within a vibrant team environment. Candidates should have a relevant degree and an interest in CRM and marketing copywriting. This internship presents a valuable opportunity for hands-on experience starting from day one.

Leistungen

Dynamic environment with real responsibilities

Collaboration with Customer Engagement Manager

Skill development in marketing

Qualifikationen

• You have a Bachelor/Master in Marketing, Communication, Business or a similar field.
• Excellent writing skills in French and English, German is a plus.
• Creative mindset and a strong interest in marketing copywriting.

Aufgaben

• Support the design, execution, and optimization of Direct Marketing communications.
• Write content for newsletters and SMS.
• Set up A/B tests and suggest optimizations.

Kenntnisse

Excellent writing skills in French

Excellent writing skills in English

Creative mindset

Good organizational skills

Interest in CRM and Direct Marketing

Ausbildung

Bachelor/Master in Marketing, Communication, Business or similar

Tools

Newsletter tool familiarity (Mailchimp, Brevo)

Jobbeschreibung

Digital Customer Engagement Trainee - Studentjob.ch

Join to apply for the Digital Customer Engagement Trainee role at Jobster.

1 day ago, be among the first 25 applicants.

Join us for a 12‑month internship within the Customer Value & Analytics team, working directly with the Customer Engagement Manager.

Responsibilities

You will support the design, execution and optimization of Direct Marketing communications across the full campaign lifecycle.

Content creation & production

• Write content for newsletters and SMS
• Improve and optimize existing customer communications
• Create content for new customer engagement use cases
• Coordinate visual creation with Communication & Design teams
• Coordinate with the translation team (FR/DE/IT/EN)

Campaign execution & follow‑up

• Set up newsletters (structure, modules, content)
• Set up A/B tests and suggest optimizations
• Manage small marketing projects: contests, lead‑generation campaigns, etc.
• Monitor newsletter KPIs to improve communication impact

Innovation & special projects

• Contribute to the continuous improvement of customer communications
• Support the Direct Marketing communication plan
• Follow trends in email marketing and customer engagement in the telecom industry

What you bring

• You have a Bachelor/Master in Marketing, Communication, Business or a similar field
• Excellent writing skills in French and English; German is a plus
• Creative mindset and a strong interest in marketing copywriting
• Good organizational skills and ease in coordinating tasks and stakeholders
• Interest in CRM, customer engagement and Direct Marketing campaigns
• You are Swiss or European (EU) citizen
• Bonus: familiarity with a newsletter tool (Mailchimp, Brevo, etc.)

What we offer

• A dynamic environment where you will learn a lot in a short time
• Direct collaboration with the Customer Engagement Manager and marketing teams
• Real responsibilities from day one
• The opportunity to build highly valued skills: marketing copywriting, newsletter execution, campaign management and optimization

Location: Prilly, Vaud, Switzerland

Seniority level: Internship

Employment type: Internship

Job function: Design, Art/Creative, and Information Technology

Industries: Software Development