Digital Adoption & Analytics Specialist

Caterpillar Financial Services Corporation; Genf; Vor Ort; CHF 87’000 - 132’000; Vollzeit

Zusammenfassung

A leading global technology firm in Switzerland is seeking a Digital Adoption Representative to enhance dealer satisfaction and drive adoption of cutting-edge technologies. This role involves working closely with dealers to support their digital initiatives and ensure the growth of connected assets. Candidates should demonstrate strong customer focus, consulting skills, and effective relationship management. The position requires onsite presence at dealerships and offers a competitive pay range of $110,520 - $165,840.

Leistungen

Medical, dental, and vision benefits

Paid time off plan

401(k) savings plans

Flexible Spending Accounts (FSAs)

Career Development

Qualifikationen

• Knowledge of customer satisfaction practices.
• Experience providing technical/business guidance to clients.
• Ability to analyze situations and make informed decisions.

Aufgaben

• Govern dealer execution of digital initiatives.
• Enable revenue growth for connected assets.
• Support dealers as a trusted advisor on digital projects.

Kenntnisse

Customer Focus

Consulting

Decision Making

Effective Communications

Relationship Management

Tools

Salesforce

MS Suite (Excel, PowerPoint)

Caterpillar applications (VisionLink, Cat Central)

Jobbeschreibung

A leading global technology firm in Switzerland is seeking a Digital Adoption Representative to enhance dealer satisfaction and drive adoption of cutting-edge technologies. This role involves working closely with dealers to support their digital initiatives and ensure the growth of connected assets. Candidates should demonstrate strong customer focus, consulting skills, and effective relationship management. The position requires onsite presence at dealerships and offers a competitive pay range of $110,520 - $165,840.