CTU Field Service Lead - Refrigeration & Calibration Expert

PerkinElmer; Schweiz; On-site; CHF 90,000 - 130,000; Full time

Job summary

PerkinElmer is seeking a Senior Frigoriste Technician to service and maintain CTU equipment on a customer site in Switzerland. You will diagnose, repair, calibrate, and verify appliances from -80°C freezers to incubators, while collaborating with on-site CSE teams in a GxP environment.

Responsibilities include on-site repairs, quality service, and contributing to calibration and maintenance protocols, with emphasis on ALCOA+ data records and safety standards.

Qualifications

• Proven work experience as a Refrigeration/Cooling Appliances Repair Service Technician or similar role.
• Valid authorization to work with refrigerants in industrial applications (Swiss VFB-K Art. 1 Abs. 1 Bst. B or equivalent).
• Swiss Federal Certificate of Capacity as an Installer-Electrician or eligibility for or possession of specific limited installation licenses under Articles 13, 14, or 15 of the Low-Voltage Electrical Installations Ordinance (OIBT/NIV).
• Previous experience in a GxP environment will be considered as preferential.
• Business proficiency in English and German. Any other language would be appreciated.
• Must possess and maintain a valid driver’s license.

Responsibilities

• Provide timely, knowledgeable, and quality repairs of Customers’ appliances.
• Maintain high-quality Customer service and care.
• Look for ways to improve business performance and enhance the Customer experience.
• Communicate benefits of the Value-Added Services Process to the Customer.
• Author maintenance & calibration protocols in line with pertinent standards (ISO, USP, …).
• Integrate and support the Customer Service Engineers (CSE) team on site, performing frontline assistance, maintenance and qualification of simple devices.

Skills

Refrigeration repair

Refrigerants authorization

Electrical installation license

GxP experience

English & German

Driver's license

Education

Swiss Federal Certificate of Capacity as Installer-Electrician

Job description

PerkinElmer is seeking a Senior Frigoriste Technician to service and maintain CTU equipment on a customer site in Switzerland. You will diagnose, repair, calibrate, and verify appliances from -80°C freezers to incubators, while collaborating with on-site CSE teams in a GxP environment.

Responsibilities include on-site repairs, quality service, and contributing to calibration and maintenance protocols, with emphasis on ALCOA+ data records and safety standards.