CAPA and NC Manager 100%

Medartis; Basel; Hybrid; CHF 120,000 - 180,000; Full time

Job summary

Medartis, headquartered in Basel, Switzerland, is seeking an experienced CAPA and NC Manager to own the NC-CAPA process and drive cross-functional quality initiatives. You will lead investigations, define corrective actions, and mentor a network of CAPA owners to ensure timely, regulatory-compliant resolutions.

Ideal candidates hold a technical degree and 5–7 years in medical device QA, with strong ISO 13485 knowledge and fluency in German and English.

Qualifications

• Master's or Bachelor's degree in Engineering, Life Sciences, Quality Management, or related technical discipline.
• 5–7 years in Quality Assurance or Quality Systems in medical devices.
• At least 3 years managing CAPA and Nonconformance processes.
• Experience supporting regulatory inspections and external audits.
• Strong ISO 13485:2016 knowledge and CAPA/Nonconformance processes.
• Fluent German and English; excellent analytical and cross-functional collaboration skills.

Responsibilities

• Own and maintain the NC-CAPA process and associated procedures.
• Ensure compliance with requirements for control of nonconforming products.
• Lead and facilitate investigations, root cause analysis, and definition of the associated corrective and preventive actions.
• Train and coach a network of NC-CAPA Owners throughout the organization.
• Lead cross-functional teams to resolve complex quality issues.
• Ensure investigations are evidence-based, timely, and adequately documented.
• Drive sustainable corrective actions that address true root causes.
• Verify effectiveness of implemented actions prior to CAPA closure.
• Present the NC-CAPA process and records during external audits.
• Ensure CAPAs are completed within established timelines and meet regulatory and internal requirements.
• Prepare quality metrics and reports for management review.
• Analyze quality events and CAPA Metrics to define the appropriate strategies to eliminate Field Safety Corrective Actions.
• Promote a culture of quality, compliance, and continuous improvement.

Skills

CAPA Management

Nonconformance

Root Cause Analysis

eQMS

Quality Metrics

ISO 13485

Problem Solving

Cross-functional Collaboration

German & English Proficiency

Education

Master's or Bachelor's degree in Engineering/Life Sciences/Quality Management

Job description

The position serves as the process owner for Nonconformance and CAPA Management and works cross-functionally with Quality, Manufacturing, Engineering, Regulatory Affairs, Supply Chain, to drive compliance, product quality, patient safety, and continuous improvement.

To strengthen our Quality team at our headquarters in Basel, we are looking for an experienced and analytical professional as

CAPA and NC Manager 100%

• Own and maintain the NC-CAPA process and associated procedures
• Ensure compliance with requirements for control of nonconforming products
• Lead and facilitate investigations, root cause analysis, and definition of the associated corrective and preventive actions
• Train and coach a network of NC-CAPA Owners throughout the organization
• Lead cross-functional teams to resolve complex quality issues
• Ensure investigations are evidence-based, timely, and adequately documented
• Drive sustainable corrective actions that address true root causes
• Verify effectiveness of implemented actions prior to CAPA closure
• Present the NC-CAPA process and records during external audits
• Ensure CAPAs are completed within established timelines and meet regulatory and internal requirements
• Prepare quality metrics and reports for management review
• Analyze quality events and CAPA Metrics to define the appropriate strategies to eliminate Field Safety Corrective Actions
• Promote a culture of quality, compliance, and continuous improvement
• Master's or Bachelor's degree in Engineering, Life Sciences, Quality Management, or a related technical discipline
• Minimum 5-7 years of experience in Quality Assurance or Quality Systems within the medical device industry
• Minimum 3 years of experience managing CAPA and/or Nonconformance processes
• Experience supporting regulatory inspections and external audits preferred
• Strong knowledge of ISO 13485:2016 requirements
• Understanding of CAPA, Nonconformance Management, Complaint Handling, Supplier Quality, and Risk Management processes
• Experience with root cause analysis and problem-solving methodologies
• Proficiency in electronic quality management systems (eQMS) and quality metrics analysis
• Fluent in German and English, written and spoken
• Results-oriented with strong cross-functional collaboration skills
• Excellent analytical and problem-solving abilities
• Ability to manage multiple priorities in a regulated environment

What we offer

This is an integral, responsible and diversified role with a focus on quality and service provision in a rapidly growing, international company.

About Medartis

At Medartis, we combine innovative solutions with skilled professionals to be the provider of choice in orthopaedics. Founded in 1997 and headquartered in Basel, Switzerland, the Medartis Group is one of the world’s leading manufacturers and providers of medical devices for the surgical fixation of bone fractures in the upper and lower extremities, as well as the craniomaxillofacial region. The company employs around 1,400 people across its 13 locations and sells its products in over 50 countries worldwide.

For further information please visit our Website www.medartis.com .