Business Analyst

Kantonale Verwaltung Zürich; Zürich; Vor Ort; CHF 90.000 - 130.000; Vollzeit

Benefits dieser Stelle

Home office

Flexible working hours

Modern workplace

Social security

Zusammenfassung

Kantonale Verwaltung Zürich in Zürich seeks a motivated Business Analyst to support a major IT modernisation project within the cantonal tax office. You will gather requirements, define acceptance criteria, and coordinate tests and training across multiple stakeholders.

The role focuses on transforming the application landscape, improving processes, and ensuring cost-effective outcomes. Strong communication and organisational skills are essential.

Qualifikationen

• Proven experience as a Business Analyst, ideally in IT modernisations.
• Possesses tax law expertise or strong familiarity with tax processes.
• Education in business analysis or related field required or advantageous.

Aufgaben

• Gather requirements for the new systems and identify weaknesses in current processes.
• Define acceptance criteria, support testing, and organise user training if needed.
• Advise on organisational optimisation and cost-effectiveness during system replacement.
• Manage work packages within the transformation programme as needed.

Kenntnisse

Business Analyst

IT modernisation experience

Tax law knowledge

Stakeholder communication

Ausbildung

Higher education in Business Analysis

Business Administration degree

Jobbeschreibung

Tax Office Business Analyst 80 - 100% =========================

Welcome to the fascinating world of taxes! The cantonal tax office, together with the municipal tax offices, collects taxes for the federal government, the canton, and the municipalities. We support private individuals and companies throughout the entire tax collection process. Around 800 qualified employees are committed to this at the location in Zurich Altstetten. We are looking for a motivated Business Analyst to start immediately or by arrangement. In this demanding position, you will play an important role in the Project and Portfolio Management team at the Cantonal Tax Office. The role is characterised by exciting tasks and complex challenges with various stakeholders.

Your tasks

You primarily focus on the strategic major project to renew our application landscape and methodically support the specialist departments in this forward-looking transformation. You gather requirements for the new systems, identify weaknesses in the previous processes, and develop improvement proposals. In doing so, you closely accompany the stakeholders throughout the entire requirements gathering process, ensure the business case, define acceptance criteria for the project, conduct tests, and organise user training if necessary.

Furthermore, you advise the clients regarding organisational optimisation and cost-effectiveness within the framework of this system replacement. Depending on the project phase, you take on the management of work packages within this transformation programme.

Your profile

You have proven experience as a Business Analyst -- ideally in the context of IT modernisations -- and ideally possess tax law expertise.

You also have a higher education in Business Analysis, Business Administration, or a comparable qualification.

You can critically examine, classify, and specifically use complex requirements from various stakeholders for the optimal alignment of the new IT support, processes, and structures.

Certifications in HERMES and/or IREB certifications are advantageous.

You can perfectly structure project tasks, approach them systematically, and complete them on time.

You are empathetic, strong in communication, and feel comfortable in your role as the central contact person for your stakeholders in the project.

We offer

You will have the chance to actively shape the digitalisation and the future system landscape of the cantonal tax office in one of the most important renewal projects.

An exciting project task awaits you with a high degree of independence and personal responsibility.

With us, you will find far more than just a job -- we create an inspiring working environment for our employees: your work-life balance is important to us, so we support you with home office options and flexible working hours.

We also place great value on social security, a collegial working environment, and a modern workplace just a few minutes' walk from Zurich Altstetten station.

Do you feel addressed?

Then we look forward to your application.

Questions about the position? Luzia Hafen (Team Leader Project and Portfolio Management) is available for further information at Tel.: [phone] or by email at [e-mail].