Atlassian Specialist (Jira, Confluence & Atlassian Guard)

Forfirm; Ticino; On-site; CHF 90,000 - 130,000; Full time

Job summary

FORFIRM in Lugano, Switzerland, is seeking an Atlassian Specialist with proven hands-on Jira, Confluence and Atlassian Guard experience to strengthen our IT advisory team.

You will administer and optimize Atlassian platforms in enterprise environments, collaborate with IT, PMOs and business stakeholders to improve collaboration, governance and operational efficiency.

This role requires strong problem-solving, excellent English communication, and a willingness to work on-site in Lugano.

Qualifications

• 3+ years hands-on Jira/Confluence administration.
• Practical experience with Atlassian Guard.
• Strong knowledge of workflows, permission schemes, automation rules and project configuration.
• Experience in enterprise environments with governance and access management.
• Excellent problem-solving and communication skills; English fluency; Italian is a plus.

Responsibilities

• Administer and configure Jira and Confluence environments.
• Manage users, groups, permissions and access models.
• Design and implement workflows, automations and advanced configurations.
• Administer and optimize Atlassian Guard for identity and security governance.
• Support platform migrations, integrations and upgrade activities.
• Collaborate with IT teams, PMOs, and business stakeholders to gather and implement requirements.
• Provide technical support and best-practice guidance across the Atlassian ecosystem.

Skills

Jira administration

Confluence administration

Atlassian Guard

Workflow design

Automation rules

Permissions and access governance

Enterprise IT collaboration

English proficiency

Italian language (nice to have)

Tools

Jira

Confluence

Atlassian Guard

Job description

Descrizione Del Lavoro

Atlassian Specialist (Jira, Confluence & Atlassian Guard)

Lugano, Switzerland

About FORFIRM

FORFIRM is a multidisciplinary consulting firm specializing in Financial Services, Compliance, Cybersecurity, Digital Transformation and IT Advisory. We support leading organizations in designing, implementing, and optimizing technology solutions that drive business value and operational excellence.

The Role

To strengthen our team, we are looking for an Atlassian Specialist with proven hands-on experience within the Atlassian ecosystem, particularly Jira, Confluence, and Atlassian Guard.

The successful candidate will be involved in the administration, configuration, and optimization of Atlassian platforms within enterprise environments, working closely with technical teams and business stakeholders to enhance collaboration, governance, and operational efficiency.

Key Responsibilities

• Administer and configure Jira and Confluence environments.
• Manage users, groups, permissions and access models.
• Design and implement workflows, automations and advanced configurations.
• Administer and optimize Atlassian Guard for identity and security governance.
• Support platform migrations, integrations and upgrade activities.
• Collaborate with IT teams, PMOs, and business stakeholders to gather and implement requirements.
• Provide technical support and best-practice guidance across the Atlassian ecosystem.

Requirements

• Minimum 3 years of hands-on experience administering and configuring Jira and Confluence.
• Practical experience with Atlassian Guard.
• Strong knowledge of workflows, permission schemes, automation rules and project configuration.
• Experience working in enterprise environments and managing user access and governance.
• Excellent problem-solving and communication skills.
• Professional proficiency in English; Italian is considered a plus.

Nice to Have

• Atlassian certifications.
• Experience with Atlassian Cloud environments.
• Integration experience with DevOps, ITSM or Identity Management solutions.
• Previous experience in regulated industries, particularly Financial Services.