Assistant Store Manager

Burger King Europe GmbH; Zürich; Hybrid; CHF 65.000 - 90.000; Vollzeit

Benefits dieser Stelle

Fast-paced job

Flexible schedules

5 weeks vacation

Meal discounts

Supportive team culture

Real career opportunities

Training structure

Global brand

Zusammenfassung

Burger King Switzerland is seeking an Assistant Store Manager to support the Store Manager in delivering fast, guest-focused service and operational excellence across shifts.

You will lead Shift Leaders and Crew, manage scheduling and payroll support, monitor KPIs, ensure hygiene and safety, and prepare the restaurant for audits while growing a strong, respectful team culture.

Qualifikationen

• Strong leadership presence and decision-making skills.
• Proven experience in fast food, hospitality or team management.
• Solid understanding of operations, KPIs and performance tracking.
• High level of organization, autonomy and accountability.
• Local language preferred; English is a strong advantage.

Aufgaben

• Operational Leadership: coordinate restaurant operations on the floor and manage service periods in real time.
• Leader of Leaders: coach Shift Leaders and Crew Members, including recruitment, onboarding and feedback.
• Performance Management: monitor KPIs such as sales and guest satisfaction and take actions to meet targets.
• Scheduling & Payroll Support: staff planning and time tracking in line with legal requirements.
• Stock & Cost Control: oversee orders, inventory and waste reduction.
• Administrative Oversight: ensure reporting, documentation and daily controls.
• Standards, Safety & Compliance: uphold hygiene and audit readiness.
• Complex Situation Management: handle challenges with calm leadership.
• Strong leadership presence and decision-making
• Experience in fast food, hospitality or team management
• Knowledge of operations, KPIs and performance tracking
• High organization, autonomy and accountability
• Local language required; English strong advantage

Jobbeschreibung

Assistant Store Manager Permanent contract

At Burger King Switzerland, things move fast:
the kitchen is buzzing, the restaurant is alive, and teamwork makes it all work. Every shift is like a Whopper: iconic, full of flavour and made to impress.

Your impact? Supporting the Store Manager and turning operational excellence into sustainable results — even under pressure.

• Operational Leadership
  Primarily present on the floor, you coordinate all restaurant operations. You manage service periods in real time, handle peak hours and ensure compliance with Burger King procedures to deliver a smooth, efficient and flawless service.


• Leader of Leaders
  You lead, develop and coach Shift Leaders and Crew Members, covering recruitment, onboarding, training and performance feedback.


• Performance Management
  You monitor key KPIs such as sales, productivity and guest satisfaction, implementing actions to meet and exceed targets.


• Scheduling & Payroll Support
  You manage staff planning in line with business needs and legal requirements, supporting time tracking and payroll accuracy.


• Stock & Cost Control
  You oversee orders, inventory and supply management while optimizing costs and minimizing waste.


• Administrative Oversight
  You ensure accurate reporting, documentation and daily operational controls.


• Standards, Safety & Compliance
  You guarantee the highest hygiene, food safety and workplace standards and prepare the restaurant for audits.


• Complex Situation Management
  You handle operational challenges and sensitive situations with calm, sound judgment and leadership.


• Strong leadership presence and decision-making skills


• Proven experience in fast food, hospitality or team management


• Solid understanding of operations, KPIs and performance tracking


• High level of organization, autonomy and accountability


• Local language required | English is a strong advantage

Because here, you don’t just come to work — you become part of a winning team.

• A fast-paced job: where no two shifts are the same


• Flexible schedules: that fit your lifestyle


• 5 weeks of vacation


• Meal discounts: on iconic products


• A supportive and respectful team culture


• Real career opportunities: many managers started as Crew Members


• Training structure: from day one


• Working for a strong, well-known global brand

Ready to wear the crown?

At Burger King Switzerland, everyone has a place to grow. Assistant Store Manager today – leader of tomorrow.