Application Management Lead - ITSM & CMDB

Mediclinic Group; Opfikon; Vor Ort; CHF 80’000 - 100’000; Vollzeit

Zusammenfassung

A healthcare service provider is looking for an IT Service Management Expert to ensure the smooth operations of its IT solutions. You will be responsible for managing IT Service requests, leading subprojects, and collaborating with stakeholders across various locations. The ideal candidate has a higher IT qualification, solid ITIL knowledge, and is fluent in German and English. Enjoy comprehensive benefits, including access to fitness facilities and generous vacation time.

Leistungen

Access to fitness facilities

Employee counseling services

Over 5 weeks of vacation

Qualifikationen

• Experience in setting up and operating IT Service Management solutions.
• Solid general IT skills.
• Quick grasping ability for new concepts.

Aufgaben

• Ensure fault-free operation of IT Service Management solution.
• Lead subprojects and participate actively in projects.
• Handle service requests and incident documentation.
• Automate processes and train users.

Kenntnisse

Analytical thinking

Conceptual thinking

German language skills

English language skills

ITIL knowledge

Ausbildung

Higher IT qualification or informatician apprenticeship

Jobbeschreibung

A healthcare service provider is looking for an IT Service Management Expert to ensure the smooth operations of its IT solutions. You will be responsible for managing IT Service requests, leading subprojects, and collaborating with stakeholders across various locations. The ideal candidate has a higher IT qualification, solid ITIL knowledge, and is fluent in German and English. Enjoy comprehensive benefits, including access to fitness facilities and generous vacation time.