Airline Accounts, Trainee

Education First; Zürich; Hybrid; CHF 42.000 - 56.000; Vollzeit

Zusammenfassung

EF Education First is seeking a proactive and curious Trainee to join EF Travel's Airline Account Management team in Switzerland. You will support three Airline Account Managers, gain hands-on commercial exposure, and work with airline partners worldwide.

The 11-month traineeship starts in November 2026, offering a unique entry into B2B relationship management and international negotiations. You will develop data-driven insights, use BI tools and Excel, maintain airline information, and take

Qualifikationen

• Interest in B2B relationship management and international negotiations.
• Strong communication, proactive approach and relationship-building skills.
• Enjoys working with data and turning it into insights; comfortable with BI tools and Excel.
• Willing to learn and collaborate with people from different cultures.
• Curiosity about aviation, travel and tourism.

Aufgaben

• Support commercial account management: prepare data analysis and meeting materials, assist with negotiations and contracting.
• Help resolve operational queries by investigating and addressing complex questions from EF Travel or airline partners.
• Maintain airline information and communications: update SharePoint, contribute to weekly airline newsletter.
• Lead defined projects relevant to airline account management with team support.

Kenntnisse

Data analysis

BI tools

Excel

Relationship management

Cross-cultural collaboration

Communication

Tools

SharePoint

Jobbeschreibung

A career with EF combines the support and opportunity of a large international organization with the spirit and energy of a small business. We look for thinkers and doers - creative, collaborative, and motivated people who are excited by education and travel.

EF Education First is looking for a proactive and curious Trainee to join EF Travel's Airline Account Management team. The Airline Account Management (AAM) team manages relationships with airline partners around the world, with a heavy focus on the North American origin market.

As the team's sole trainee, you will support three Airline Account Managers who oversee a combined portfolio of approximately 60 airline accounts. The role offers hands-on commercial exposure in an international environment, with opportunities to work with colleagues and airline partners around the world.

Start date for this 11 months Traineeship position is November 2026.

What you will be doing

• Support commercial account management: Prepare data analysis and meeting materials, support partner communications, and assist with negotiation and contracting activities.

• Help resolve operational queries: Work with the AAMs to investigate and resolve complex questions raised by EF Travel colleagues or airline partners.

• Maintain airline information and communications: Keep airline information up to date, maintain SharePoint documentation, and contribute content to the weekly airline newsletter.

• Take ownership of projects: Lead defined projects relevant to airline account management, with appropriate support from the team.

Who you are

• You are interested in B2B relationship management and high-stakes international negotiations.
• You communicate clearly, build relationships readily, and take a proactive approach.
• You enjoy working with data and turning it into useful insights. You are comfortable with BI tools as well as Excel.
• You are eager to learn, take on new challenges, and work with people from different cultures.
• You are curious about aviation, travel, and tourism.
• You are legally eligible to work in Switzerland.