AI-Driven Product Ops Associate

Coople UK; Zürich; Vor Ort; CHF 65’000 - 85’000; Vollzeit

Zusammenfassung

A flexible work platform provider in Zürich is seeking a Product Operations Specialist to support internal teams and enhance the use of products. Responsibilities include acting as a point of contact for inquiries, leveraging AI for effective operations, and managing product feedback. The ideal applicant has a Bachelor’s degree, a passion for product improvement, and is fluent in both German and English. This is a hands-on role ideal for someone eager to learn and assist others while growing within a tech environment.

Qualifikationen

• Bachelor's or commercial apprenticeship with further training in business.
• Experience in product-facing operations or customer support is beneficial.
• Strong interest in product and user mindset.

Aufgaben

• Act as the single point of contact for user queries and improve processes.
• Run inbound operations with AI support for complex issues.
• Collect product feedback and turn it into actionable insights.

Kenntnisse

Curiosity

Customer support

AI and automation

Problem-solving

Collaboration

Documentation

Ausbildung

Bachelor's degree or commercial apprenticeship

Tools

Diagnostic tools

SQL

Jobbeschreibung

A flexible work platform provider in Zürich is seeking a Product Operations Specialist to support internal teams and enhance the use of products. Responsibilities include acting as a point of contact for inquiries, leveraging AI for effective operations, and managing product feedback. The ideal applicant has a Bachelor’s degree, a passion for product improvement, and is fluent in both German and English. This is a hands-on role ideal for someone eager to learn and assist others while growing within a tech environment.