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Jobs in Greater Sudbury, Canada

Lifecycle Systems Lead – Salesforce & Zendesk, Remote

Pantheon

Toronto
Remote
CAD 107,000 - 118,000
21 days ago
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Senior Electrical Engineer: Sustainable Mining Automation

Metso Corporation

Southwestern Ontario
Remote
CAD 80,000 - 100,000
21 days ago

Remote Focus Group Panelist — Flexible Part-Time Studies

FocusGroupPanel

Penhold
Remote
CAD 60,000 - 80,000
21 days ago

Agronomy Sales Pro — Red Deer & North Area

Yara International ASA

Regina
Remote
CAD 70,000 - 90,000
21 days ago

Remote-First Full-Stack Engineer - React + TypeScript

Odaia Intelligence Inc.

Toronto
Remote
CAD 80,000 - 110,000
21 days ago
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Remote Lodge Guest Services Lead

Aramark Canada

Fort McMurray
Remote
CAD 30,000 - 60,000
21 days ago

Senior Container Platform Leader – Remote/Canada

Innio

Toronto
Remote
CAD 100,000 - 130,000
21 days ago

Remote Operations Coordinator: Dashboards & FinOps

Employer.com

Toronto
Remote
CAD 60,000 - 80,000
21 days ago
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Strategic IT Account Manager – Growth & Renewal

Info-Tech Research Group

Winnipeg
Remote
CAD 60,000 - 80,000
21 days ago

Remote Customer Experience Specialist - Flexible Hours

Tim's Financial

Barrie
Remote
CAD 30,000 - 60,000
21 days ago

Senior QA Analyst - Medical Imaging (Remote)

Intelerad

Montreal
Remote
CAD 78,000 - 105,000
21 days ago

High-Impact Sales Rep — Path to Partnership

Altig / AO Globe Life

Barrie
Remote
CAD 76,000
21 days ago

Remote Equity Trader — Keep 70-80% of Profits & Grow

Maverick Trading

Area A (Ocean Falls/Outer Coast)
Remote
CAD 100,000 - 125,000
21 days ago

Senior SRE - Remote Open Source Cloud Ops (Python)

Canonical

City of Moncton
Remote
CAD 90,000 - 120,000
21 days ago

Mobile Mortgage Advisor — Flexible, High-Earning Commission

Coast Capital Savings

Surrey
Remote
CAD 60,000 - 80,000
21 days ago

Remote Growth Marketing Strategist - Flexible Hours

Freedom Regained

Surrey
Remote
CAD 60,000 - 80,000
21 days ago

Remote Inside Sales Pro — Flexible Schedule & Growth

Canon Canada

Calgary
Remote
CAD 30,000 - 60,000
21 days ago

Culture-First Social & Community Leader (Remote)

Affirm

Kelowna
Remote
CAD 109,000 - 159,000
21 days ago

Remote Focus Group Participant - Earn Up to $850/Week

Apex Focus Group Inc.

Sarnia
Remote
CAD 30,000 - 60,000
21 days ago

Solids Control Field Tech | 14/7 Rotations | Canada

Stage 3 Separation

Fort St. John
Remote
CAD 45,000 - 65,000
21 days ago

Remote B2B Telecom Sales Consultant - Flexible Hours

Rogers

Saint-Hyacinthe
Remote
CAD 61,000 - 121,000
21 days ago

Bilingual Remote CSR - Healthcare Support & Growth

Cigna

Montreal
Remote
CAD 60,000 - 80,000
21 days ago

Remote HR Generalist — Onboarding & Engagement

ActiveState

Vancouver
Remote
CAD 55,000 - 75,000
21 days ago

Senior Journey Architect & Experience Research Lead

Autodesk

Toronto
Remote
CAD 100,000 - 153,000
21 days ago

Parkinson Clinical Education Specialist — Field Trainer

AbbVie

Montreal
Remote
CAD 80,000 - 100,000
21 days ago

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Lifecycle Systems Lead – Salesforce & Zendesk, Remote
Pantheon
Toronto
Remote
CAD 107,000 - 118,000
Full time
21 days ago

Job summary

A leading technology firm is seeking a Senior Business Systems Analyst to optimize customer lifecycle systems, primarily using Salesforce and Zendesk. This role requires over 5 years of experience in managing SaaS platforms, strong project management skills, and the ability to translate technical concepts for non-technical stakeholders. The position is based in Canada, with a salary range of CAD 107,000 - 118,000 annually.

Benefits

Performance-based bonuses
Remote work flexibility

Qualifications

  • 5+ years managing enterprise SaaS platforms (Salesforce and Zendesk required).
  • Experience building and optimizing customer success technology stacks.
  • Strong project management skills with ability to handle multiple initiatives.

Responsibilities

  • Partner with stakeholders to optimize customer systems and drive measurable improvements.
  • Define requirements for developers to deliver seamless solutions.
  • Lead cross-functional initiatives from requirements gathering through implementation.

Skills

5+ years managing enterprise SaaS platforms
Strong project management skills
Experience with requirements documentation
Ability to translate technical concepts
Track record of improving retention metrics
Experience working cross-functionally

Tools

Salesforce
Zendesk
Job description
A leading technology firm is seeking a Senior Business Systems Analyst to optimize customer lifecycle systems, primarily using Salesforce and Zendesk. This role requires over 5 years of experience in managing SaaS platforms, strong project management skills, and the ability to translate technical concepts for non-technical stakeholders. The position is based in Canada, with a salary range of CAD 107,000 - 118,000 annually.
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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.

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