It jobs in Canada

Our client is an established leader in the entertainment business. This company has deep roots and a rich history in a broad range of entertainment industry products and models. As the industry is now re-inventing itself and experiencing rapid evolution, this company is focused on leading in the global entertainment products distribution industry. The company is achieving great success, through a combination of organic growth and strategic acquisitions. The company now requires a dynamic and passionate information technology leader that will enable it to stay ahead of the changes by driving a proactive, innovative and highly effective team.

Scope of Position

Reporting to the Vice-President IT this Toronto-based Director, Business Analysis and Project Management will provide leadership to a small team of business analysts and project managers that are delivering software solutions into a dynamic business environment.

Specific Responsibilities

• Lead and manage a team of Business Analysts in support of business needs and initiatives
• Work with internal and external stakeholders to understand and gather business requirements and facilitate the determination strategies and solutions to address those needs, provide insight and expert advice
• Analyze business requirements and prepare detailed user requirement specifications including user interface requirements
• Advocate for client need and monitor client satisfaction levels
• Ensure coordination of development efforts
• Manage and ensure testing is carried out appropriately and ensure solutions meet project guidelines and business requirements
• Work collaboratively with team members and IT management to prioritize and organize projects
• Manage assigned projects according to defined processes, including scheduling development/implementation of solutions to meet business requirements according to overall IT priorities
• Ensure that project resources adhere to the defined schedule, priorities and processes
• Maintain knowledge and documentation for current tools, technologies and methodologies
• Perform the role of 2nd level support for assigned business applications – manage incidents according to defined IT processes, within the prescribed SLAs
• Responsible for directing, motivating, developing and managing the performance of the business analysis team.
• Flag chronic/recurring incidents and issues with systems and devise strategies to rectify the root causes of such issues.

Qualifications

• Five or more years of business analysis or project management experience.
• Experience leading a small team is highly desirable.
• A strong grasp of business processes as it relates to finance, planning, purchasing and distribution.
• A degree in business would be highly advantageous as would a PMP designation or a CBAP designation.

Competency Profile

Commercial Acumen
Applies appropriate commercial and financial principles; Understands situations in terms of costs, profits, added-value and return on investment; Appreciates the commercial impact of own work on the organization’s total expenses and revenues.

Adaptability
Quickly adapts to new situations and approaches; Open to change and readily adopts new methods in the face of shifting priorities and ambiguity; Can alter own perspective and behaviour in order to adjust to changing demands and plans.

Results Orientation
Focuses strongly on achieving agreed upon outcomes and ensures that key objectives are met; Conveys a sense of urgency and drives issues to closure; Aims to improve upon past performance; Establishes aggressive personal targets and strives to achieve them.

Communication
Expresses ideas in a clear, fluent and concise manner; Written and oral arguments are compelling and responsive to the needs of the audience; Comprehends communications from others and responds appropriately.

Planning & Objective Setting
Systematic in approach to work; Produces action plans in which objectives are defined and steps for achieving them are clearly specified; Plans by breaking down large task into subtasks; Develops plans that anticipate obstacles; Is realistic about time-scales and builds in appropriate checkpoints, milestones and controls in order to ensure that desired results are realized.