Customer Service jobs in Canada

• You have strong written and oral communication skills, excellent interpersonal skills, and proven de-escalation skills.
• You take an empathetic approach to conflict resolution and enjoy being a part of the solution. You celebrate diversity and welcome the opportunity to interact with a variety of individuals.
• You are calm under pressure and confident in your problem-solving abilities.
• You understand the importance of confidentiality in the workplace.
• You can perform all physical aspects of the job, including walking up to 20 km per shift, walking up/down stairs, and pushing/pulling 30-pound doors.
• You hold a valid AB Security license or are willing to obtain one prior to starting work with Paladin Security.

Are you looking for a rewarding career in the security industry where you can apply your communication and de-escalation skills to help others? If so, Paladin Security’s Healthcare Division may be the right fit for you!

We are seeking friendly and confident Security Professionals to work at various healthcare facilities in Red Deer, including hospitals, private clinics, long-term care facilities, and more. Our Healthcare managers work with employees to find positions and worksites that suit their lifestyles.

This position follows a 4 on, 4 off rotation, alternating between day and night shifts. Open availability with no restrictions is required.

Healthcare Security can be physically and emotionally demanding. Security Professionals provide support, empathy, customer service, and ensure public safety for healthcare staff, visitors, clients, and patients. Our industry-leading Healthcare managers provide 24-hour support, focusing on risk minimization and incident response with real-time guidance.

Your duties will vary depending on your worksite but generally include:

• Providing access control in and out of the facility and within restricted areas.
• Monitoring and responding to incidents, including those identified via cameras.
• Patrolling the facility to monitor risks such as unlocked doors, blocked entrances/exits, mechanical issues, hazardous materials, and security breaches.
• Responding to alarms and emergency calls.
• Investigating and reporting irregularities.
• Monitoring patient safety, documenting, and reporting incidents as required.

High School Diploma or GED.

Paladin Security values diversity and is committed to a respectful, inclusive workplace. We provide accommodations for people with disabilities during the interview process and employment. If needed, please inform us to facilitate accommodations.

We appreciate all applicants’ interest; only shortlisted candidates will be contacted for an interview.

Benefits include: Medical, Life, Dental Insurance, and Paid Vacation.

Criminal Background Check.

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