Customer Care Representative jobs in Canada

Job Title: Inside Sales Representative (Remote)

The Inside Sales Representative (Remote) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of routine problems and questions regarding client's products and/or services. Applications are accepted on an ongoing basis. Military veterans are encouraged to apply.

• Provide inbound and outbound customer support using a call flow guide
• Close sales, work on prospecting, negotiation, presentation, and use B2B and B2C skills
• Use product knowledge, build client relationships, and find new ways to retain customers
• Be detail-oriented when it comes to sales of products and services
• Track, document, and retrieve information in databases
• Offer additional products and/or services with every sale
• Deliver expert customer experiences with a smile

• 1+ year of proven hard sales experience (meeting quotas, working on commission, selling products and/or services)
• A strong understanding of the sales/selling process, building relationships, communication skills, negotiation techniques, and closing deals
• Open availability
• A high school diploma or GED
• A quiet, distraction-free environment to work from in your home
• Proficiency in fast-paced multi-tasking
• Eagerness to learn new technologies
• Strong computer navigation skills and PC knowledge
• A desktop or laptop to complete PC and internet testing; a work computer may be provided depending on the position offered, but is not guaranteed (to be discussed with a recruiter)
• High speed internet (no wireless/hotspots or satellite) and a smartphone

• The base salary range for this position is $16-$18/hr plus incentives that align with individual and company performance. Actual salaries vary based on location, qualifications, skills, education, experience, and competencies. Benefits available include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days. Applications are accepted on an ongoing basis.
• DailyPay enrollment option to access pay early
• Paid training and performance-based incentives
• Lucrative employee referral bonus opportunities
• Company networking opportunities with groups such as Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic Neurosity, Women in Tech, OneEarth Champions, and more
• Health and wellness programs with trained partners
• Mentorship programs that support your rewarding career journey
• Work-from-home convenience
• Programs and events that support diversity, equity, inclusion, global citizenship, sustainability, and community support
• Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more

If all this feels like the perfect next step in your career journey, apply today and discover why so many game-changers around the globe consider Concentrix their employer of choice.

Location: CAN, ON, Work-at-Home

Language Requirements:

Time Type: Full time

If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents.

Concentrix is an Equal Opportunity Employer and complies with fair employment practice laws. We are committed to providing a workplace free from unlawful discrimination and harassment and prohibit the same against employees, applicants or other covered persons by coworkers, supervisors, managers, or third parties based on a person’s race, color, religion, creed, sex, sexual orientation, gender identity, national origin, ancestry, age, veteran status, disability unrelated to job requirements, ethnicity, genetic information, military service, union membership, political affiliation, marital status, pregnancy or other protective status. Currently, this position may be performed only in the following provinces/territories: AB, BC, MB, NB, NL, NS, ON, PE and SK.