Customer Care Representative à Canada

Employer Industry: Customer Service and Sales Solutions

• Provide inbound and outbound customer support using a call flow guide
• Close sales and engage in prospecting, negotiation, and presentations
• Build client relationships and find innovative ways to retain customers
• Document and track information in databases accurately
• Deliver outstanding customer experiences with a positive attitude

• 1+ year of proven hard sales experience, including meeting quotas and working on commission
• Strong understanding of the sales process, relationship building, and negotiation techniques
• High school diploma or GED
• Open availability and ability to work in a quiet, distraction-free environment
• Proficiency in fast-paced multi-tasking and strong computer navigation skills

• Experience in B2B and B2C sales environments
• Knowledge of new technologies and eagerness to learn
• Previous customer service experience in a related field

#CustomerService #SalesRepresentative #RemoteWork #CareerGrowth #EmployeeBenefits

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