Zuora Developer

SurveyMonkey; Remote; CAD 145,000 - 197,000; Full time

Job summary

A leading survey platform in Canada is seeking a Zuora Developer to manage subscription billing and revenue automation. The ideal candidate has experience configuring Zuora Billing and its integration with Salesforce. Responsibilities include maintaining workflows, supporting order-to-revenue processes, and collaborating cross-functionally. A bachelor's degree and strong communication skills are required. The position offers a competitive salary between $106,250 and $143,750, along with an excellent benefits package.

Benefits

Medical, dental, and vision insurance

401(k) retirement plan

Paid time off

Employee assistance program

Qualifications

• 1+ years of hands-on experience with Zuora Billing.
• Experience with Zuora Orders and Orders API.
• Strong communication skills and attention to detail.

Responsibilities

• Configure and maintain Zuora Billing and workflows.
• Troubleshoot issues and implement solutions.
• Support order-to-revenue processes.

Skills

Zuora Billing configuration and customization

Salesforce integrations

Communication skills

Attention to detail

Problem-solving skills

Education

Bachelor’s degree in Finance, Accounting, or related field

Tools

Zuora

Salesforce

Mulesoft

Job description

SurveyMonkey is the world’s most popular platform for surveys and forms, built for business—loved by users. We combine powerful capabilities with intuitive design, effectively serving every use case, from customer experience to employee engagement, market research to payment and registration forms. With built-in research expertise and AI-powered technology, it’s like having a team of expert researchers at your fingertips. Trusted by millions—from startups to Fortune 500 companies—SurveyMonkey helps teams gather insights and information that inspire better decisions, create experiences people love, and drive business growth. Discover how at surveymonkey.com.

Overview

What we’re looking for

We’re seeking an experienced Zuora Developer to join our team in a hands-on role supporting subscription billing and revenue automation. This role focuses on implementing, configuring, enhancing, and supporting Zuora Billing and its integrations, particularly with Salesforce. Industry background is flexible, but practical experience with Zuora Billing is required. This role operates within the U.S. Central Time Zone.

What you’ll be working on

• Configure, customize, and maintain Zuora Billing, including product catalog, rate plans, subscriptions, invoicing, taxation, payments, and related workflows.
• Partner cross-functionally with Sales, Finance, RevOps, and Engineering to support and optimize the SaaS subscription and order-to-revenue lifecycle.
• Support end-to-end order-to-revenue processes by troubleshooting issues, performing root cause analysis, and implementing sustainable solutions.
• Build and maintain Zuora workflows, notifications, custom fields, data mappings, and Salesforce integrations, including data migration activities.
• Participate in Agile/Scrum ceremonies and ensure system changes follow best practices, compliance standards, and internal governance requirements.

We’d love to hear from people with

• 1+ years of hands-on experience configuring, customizing, and supporting Zuora Billing in a production environment.
• Experience with Zuora Orders and Orders API.
• Experience in writing solution documents, POC, and analyzing issues.
• Experience with quote-to-cash and financial systems such as Zuora, Salesforce (including CPQ), NetSuite, or RevPro.
• Conducting demos and design walkthrough sessions with other teams and the stakeholders.
• A bachelor’s degree in Finance, Accounting, Business, Management Information Systems, or equivalent professional experience.
• Working knowledge of core finance and accounting processes (e.g., Order to Cash, Record to Report).
• Strong communication skills, attention to detail, and the ability to prioritize work while learning new technologies.
• Experience in Zuora Revenue, Salesforce CPQ and Mulesoft (Nice to have)
• Experience with data migration and cleansing (Nice to have)

The base pay provided for this position ranges from $106,250 / year - $143,750 / year depending on the geographic market and assuming a full-time schedule. Actual base pay is based on a number of factors including market location, job-related knowledge, education or training, skills, and experience. Bonuses and commissions may also be offered as part of the total compensation package, in addition to a competitive benefits package including medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending & health savings account; paid holidays; paid time off; employee assistance program; and other company benefits.

Our commitment to an inclusive workplace

SurveyMonkey is an equal opportunity employer committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.

For more information on how SurveyMonkey processes your personal data as a job candidate, please see our Global Applicant and Candidate Data Privacy Notice. If you have questions, contact [e-mail]. Do not send resumes to this email address.

Alert: This job description is subject to change and does not represent a contract of employment.