Zone Manager

Kent Building Supplies Inc.; Canada; On-site; GBP 28,000 - 42,000; Full time

Job summary

Kent is seeking a Zone Manager to lead a defined area, driving sales results, inventory control, and marketing execution. The role includes overseeing associates, delivering safety and service standards, and ensuring teams have clear direction and tools to succeed.

You will influence performance through coaching, address customer concerns professionally, and collaborate with leadership to meet objectives across Atlantic Canada. This position emphasizes growth, teamwork, and hands-on leadership.

Qualifications

• Experience in retail sales and supervision.
• Ability to manage changing priorities in a fast-paced environment.
• Demonstrates drive and commitment to reach goals.

Responsibilities

• Leads area by demonstrating the highest standards of safety, customer service and merchandising
• Communicates information and priorities to associates and ensures direction and tools to complete tasks
• Manages associate performance through feedback and identifying training opportunities
• Handles associate and customer concerns in a fair and professional manner

Skills

Retail sales supervision

Customer service leadership

Job description

Job Description

Build More Than a Career. Build a Future.

At KENT, people don't just take jobs. They build careers. Whether you're leading a team, serving customers, creating content, managing projects, or building expertise in your field, you'll find opportunities to learn new skills, take on new challenges, and grow your career. Many of our leaders started in frontline roles and advanced through experience, development, and hard work. If you're looking for a place where your contribution matters, your growth is supported, and your work helps shape communities across Atlantic Canada, we'd love to hear from you. Join one. Grow with many. Zone Managers are responsible for the sales results and daily management of their area. This includes executing marketing campaigns, managing inventory, and participating in meetings in addition to the duties of a sales associate.

Responsibilities

• Leads area by demonstrating the highest standards of safety, customer service and merchandising
• Communicates information and priorities to associates and ensures they have the direction and tools needed to complete their tasks
• Manages associate performance through feedback and identifying training opportunities
• Handles associate and customer concerns in a fair and professional manner

Qualifications

• Can manage changing priorities in a fast-paced environment
• Motivates others through their positive attitude to always be improving
• Demonstrates the drive and commitment needed to reach goals
• Experience in retail sales and supervision

About Us

Founded in 1882, J.D. Irving, Limited (JDI) operates in Eastern Canada (New-Brunswick, Nova Scotia, Prince Edward Island, Québec, Ontario, Newfoundland and Labrador), as well as in USA. We are a team of 20,000 dedicated employees. At J.D. Irving, Limited, you are part of a dynamic team of professionals who lead with integrity and are passionate about delivering results. With a culture that nurtures talent and creates an inclusive workplace, you can grow your career across our various operating divisions.

We are committed to creating accessible environments for our colleagues, candidates, and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary, or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Our recruitment advisors and hiring teams will utilize human screening combined with AI technology to help identify the skills and qualities that matter most to our business, while safeguarding your privacy and using AI responsibly.

We appreciate your interest in our company however only those candidates selected for an interview will be contacted.

About The Team

Kent is the largest retail building supply chain in Atlantic Canada. With 48 locations and an ecommerce website, our mission is to be the best source of home improvement products through superior customer service and know-how, quality products, and everyday great prices. We protect our customers and staff by hiring and training associates committed to our safety values. We employ over 3,700 people and work hard to increase our market share through strategic investment in training and technology. We focus on the development of our people and promote a culture of continuous improvement and innovation. In addition to our retail stores, we operate truss manufacturing facilities and a wholesale drywall company. We are a member of Independent Lumber Dealers Co‑operative and the ARENA buying group which ensures our great product selection and pricing