YVR - Overnight Sales Associate

Paradies Na; Vancouver; Hybrid; CAD 22,000 - 29,000; Full time

Job summary

Paradies Lagardere in Vancouver, BC, seeks an associative team member to provide memorable customer service, greet and assist shoppers, and drive sales at the point of sale. You will handle transactions, promotions, and product recommendations while maintaining store image and safety protocols.

The role requires a high school diploma, retail or service experience, and strong English communication skills. Ability to work varied shifts, lift up to 40 lbs, and pass necessary background checks is

Qualifications

• High school diploma or equivalency required.
• At least one year in retail or customer service preferred.
• Ability to work varied shifts in a 7/365 team environment.
• Excellent customer service and English communication skills.
• Self-starter who can multitask and prioritize.
• Adapt to changing priorities and situations.
• Reading, writing and math proficiency required.
• Must pass background checks (criminal history, Paradies checks, FAA/DOT as applicable).
• Physical effort: computer work, lifting up to 40 lbs., long periods standing, nights/weekends possible.

Responsibilities

• Put the customer first at all times and greet, sell, thank customers.
• Provide memorable, personalized service via needs analyses and recommendations.
• Offer promotional products and services to customers.
• Resolve customer issues and escalate as needed.
• Maintain good relations with associates.
• Keep store appearance and visual merchandising up to standard.
• Handle POS transactions accurately.
• Process receiving, cycle counts, returns and transfers with handheld devices.
• Complete required paperwork and process controls.
• Follow policies and maintain a safe working environment.
• Comply with cash handling and loss prevention SOPs.

Skills

Retail experience

Customer service

English language

Multitasking

Adaptability

Reading/Writing/Math

Background checks

Heavy lifting

Education

High school diploma or equivalency

Tools

POS system

Handheld device

Job description

POSITION REQUIREMENTS:

• Demonstrate selling experience in a fast paced, service-oriented retail setting
• Demonstrated ability to Greet, Sell and Thank the customer

DUTIES AND RESPONSIBILITIES:

• Put the customer first at all times.
• Provide memorable, highly personalized customer service through needs analyses and product recommendations.
• Offer customers promotional products and services.
• Be able to resolve customer service issues and escalates as required.
• Create and maintain good working relationships with fellow associates.
• Maintain store appearance with respect to visual merchandising, housekeeping and maintenance standards.
• Efficiently and accurately conduct customer transactions on our POS.
• Efficiently and accurately conduct receiving, cycle counts, product returns and transfer transactions, etc. on our handheld.
• Efficiently and accurately complete any required process controls (paperwork, etc.).
• Follow company policies and procedures and maintain a safe working environment.
• Understands and complies with Cash Handling and Loss Prevention Standard Operating Procedures.

POSITION QUALIFICATIONS:

• High school diploma or equivalency required.
• Minimum one year of retail or customer service experience preferred.
• Ability to work various shifts in a 7/365 team orientated environment.
• Excellent customer service skills and an ability to communicate effectively using the English language.
• Self-starter able to prioritize and handle various tasks simultaneously.
• Ability to adapt to changing priorities and unexpected situations.
• Proficiency required in reading, writing, and mathematics.
• Ability to pass the Federal Criminal History Records Check, Paradies Background Check, and the applicable FAA requirements Department of Transportation requirements.
• Computer work, heavy lifting (40 lbs.), long standing periods, climbing lifting, bending, nights or weekend work, based in a store or group of stores, early morning, evening and weekend work and holiday.

Pay: $18.25/hour Part- time - 10:30 PM -6:30AM Part-time or Full-time

This position will require a Canadian Criminal Records Check (CCRC). This piece of documentation is a background check of your criminal history and can be acquired at your local police station. Are you willing to acquire a Canadian Criminal Record Check to work at the airport in this position?

Paradies Lagardere is an equal opportunity employer. We are committed to diversity, inclusion, and accessibility. We welcome all applicants without regard to race, color, religion, gender, national origin, disability, or any other protected status.

We are committed to creating a diverse and welcoming workplace that includes individuals with diverse backgrounds and experiences. The Company is committed to offering reasonable accommodation to job applicants with disabilities.

This position description is merely intended to describe the primary elements of the position. The Paradies Shops reserves the right to change the position description and to assign additional duties and responsibilities as necessary. This position description does not constitute an employment contract of any kind.