Youth Worker, Sankofa Program

CultureLink Settlement and Community Services; Toronto; On-site; CAD 100,000 - 125,000; Part time

Job summary

A community services organization in Toronto is seeking a Youth Program Worker to support the healthy development of underserved youth. Responsibilities include implementing programs, recruiting participants, and collaborating with various community partners. Candidates must have a relevant post-secondary degree and three years of community work experience. This role demands proficiency in digital outreach tools and excellent communication skills, with a compensation of $25.12–$26.65 per hour.

Qualifications

• Post-secondary program or degree in a field relevant to human services, or a combination of equivalent experience and education.
• Three years of community work experience.
• Proficient in MS Office, and various social media tools.

Responsibilities

• Implement workshops and programs focused on LGBTQIA+ newcomers.
• Take proactive outreach approach to connect with the community.
• Organize registration of participants for group activities.

Skills

Strong oral and written communication skills in English

Ability to use digital outreach tools and social media

Teamwork and relationship/network-building

Attention to detail

Education

Post-secondary program or degree in a field relevant to human services

Three years of community work experience

Tools

MS Office

OCMS (OCASI Client Management System)

Job description

Job Posting, External

Classification: C, Youth Program Worker

Compensation: $25.12 – $26.65 per hour

Hours: 28 hours per week

Start / End Date: As soon as possible – March 31, 2026, with possibility of extension

Reports to: Manager, Programs and Services

Reference Number: CLU‑2025‑17

Deadline to apply: Until filled

Job Summary:

CultureLink’s Sankofa program serves newcomer, out‑of‑status, racialized, LGBTQIA+ and/or underserved youth, 13‑29 of age, to support the healthy and positive development of participants. The Youth Worker is responsible for recruiting participants, implementing weekly group activities in partnership with other agencies, carrying out one‑on‑one sessions with clients and developing marketing materials and content for the program blog and website. The Youth Worker supports intergenerational activities, which includes Global Roots Garden Program. Global Roots matches youth volunteers with seniors to maintain community gardens.

In‑person work at one or more sites will be required, depending on public health conditions. The Youth Worker must be proficient with technology and online tools (for example Zoom, Google Meets), and able to support clients to participate using technology and online tools.

Maintaining positive relationships with partners and CultureLink colleagues is essential to program success. All agency staff are also expected to support each other and to collaborate on agency‑wide initiatives.

Duties:

• Implement workshops and programs, including a program focused on LGBTQIA+ newcomers (lesbian, gay, bisexual, transgender, queer, intersex, asexual, plus other gender identifies, or sexual orientations not included in this acronym).
• Take a proactive approach to outreach, connecting with the community both in person and online to promote the program and attract participants.
• Refer clients to other social services or assist clients in locating and utilizing community resources including legal, medical and financial assistance, housing, employment, transportation, day care and other services;
• Organize registration of participants for group activities, prepare programs and promotional material, and publicize events.
• Review client background information, interview clients to obtain case history and prepare intake reports.
• Coordinate with and proactively look for new community partners.
• Recruit and coordinate youth volunteers.
• Enter and maintain program statistics and client information into OCMS.
• May supervise placement students and volunteers.
• Other duties as assigned.

Required Work Capacities:

• Physical demands: sitting at a desk for computer work (50% of the workday) and meetings; lifting (files, laptop, and program supplies up to 5 kg)
• Non-physical demands: occasional deadlines; variety of tasks
• Social/emotional demands: teamwork; relationship/network-building; exposure to emotional situations; working closely with the public, with clients and with colleagues
• Cognitive/mental demands: attention to detail; self-supervision/autonomy; multitasking; organizational ability/time management, adaptability, sound judgement, effective written communication

Qualifications:

• Post‑secondary program or degree in a field relevant to human services, or a combination of equivalent experience and education
• Three years of community work experience
• Strong oral and written communication skills in English
• Facilitate the use of digital outreach tools and social media (i.e. Instagram, Facebook, Twitter)
• Proficient in MS Office, and various social media tools.
• Ability to use digital outreach tools and social media (i.e., Instagram, Facebook, Twitter)
• Proficiency in OCMS (OCASI Client Management System), is an asset.
• Satisfactory Vulnerable Sector Screening within the past six months
• Must be authorized to work in Canada.