Youth Support Worker (Warming Centre) ReliefOn-Call

Friends of Ruby; Toronto; On-site; CAD 30,000 - 60,000; Part time

Job summary

A nonprofit organization in Toronto is seeking a Youth Support Worker to provide support to 2SLGBTQIA youth during winter months. Responsibilities include welcoming youth, assisting with basic needs, and collaborating with community partners. The ideal candidate will have related educational experience and be authorized to work in Canada. This position offers flexibility and a chance to make a meaningful impact.

Benefits

Flexible scheduling

Professional development opportunities

Inclusive work environment

Qualifications

• 3 years of experience working with youth in mental health or residential settings.
• Familiarity with anti‑oppressive and trauma‑informed approaches.
• Legally authorized to work in Canada.

Responsibilities

• Welcome and orient youth, providing compassionate support.
• Assist with basic needs like food and hygiene.
• Provide trauma-informed care and crisis support.

Skills

Crisis intervention

Communication skills

Teamwork

Trauma-informed care

Education

Post‑secondary education in social services

Job description

Positions Available : 3-5 Relief

Job Type : Relief (Fixed Term)

Hourly rate : $26.67

Schedule : Flexible shifts including days evenings overnights weekends and holidays

Posting Date : Monday November 10 2025

Closing Date : Thursday November 13 2025 at 5:00 PM

Friends of Ruby (FoR) is dedicated to supporting the well‑being of 2SLGBTQIA youth aged 16‑29 through mental health services, social programs and housing. We operate a Youth Drop‑In Centre offering barrier‑free counselling, hot meals and community programming, and a Transitional Home providing emergency and long‑term housing with life‑skills support.

If you’re passionate about creating safe inclusive spaces for marginalized youth, this is your chance to make an impact as a Youth Support Worker!

We are looking for individuals to support our warming centre which offers a vital refuge during the harsh winter months, providing 2SLGBTQIA youth with safety, comfort and affirming support when they need it most. The warming centre will run from December 2025 to April 2026. Staff are needed for 8‑hour shifts mainly on Saturdays or Sundays and on an on‑call basis.

About the Role

As a Youth Support Worker you’ll:

• Welcome and orient youth, providing compassionate, non‑judgmental support.
• Assist with basic needs like food, hygiene and clothing.
• Build connections with community partners to amplify support.
• Support daily operations including reception tasks, snack prep and maintaining a clean, safe space.
• Provide light programming for youth in the space.
• Provide trauma‑informed, harm‑reduction‑based care and crisis support.
• Collaborate with volunteers and teammates to foster a positive, inclusive environment.

What You Bring

• Post‑secondary education or experience in social services, social sciences or related fields.
• 3 years working with youth or in mental health, addictions or residential settings.
• Familiarity with anti‑oppressive, trauma‑informed approaches.
• Skilled in crisis intervention and post‑crisis response.
• Strong communication and teamwork skills.
• Ability to work independently and as part of a team; to manage multiple priorities calmly and effectively.
• Bonus: Training in CPI, ASIST, First Aid, CPR or UMAB.

Why Work With Us

• Be part of a mission‑driven organization where your work has a lasting impact on the lives of 2SLGBTQIA youth.
• Flexible scheduling that supports your well‑being and fits your life.
• Join a welcoming, inclusive environment where your ideas are valued and your contributions are recognized and celebrated.
• We invest in your professional development with meaningful opportunities for growth, learning and advancement.
• Engage in work that is challenging, meaningful and aligned with your values.

What We Need

• Legally authorized to work in Canada and able to provide a satisfactory Vulnerable Sector Police Check.
• Available to work a flexible schedule including weekdays, evenings, weekends, overnights and holidays as required by the Drop‑In and House programs.
• This is an on‑site position requiring travel to various community‑based settings as needed.

Friends of Ruby is committed to an inclusive and accessible hiring process. If you require accommodations at any stage please inform our People and Culture team.

Preference will be given to members of the 2SLGBTQIA community as part of our commitment to equity and representation.

Apply by November 13 2025 and help us create brighter futures for 2SLGBTQIA youth.

We can’t wait to hear from you!