Youth Residential Manager

Our Place Peel; Mississauga; On-site; CAD 70,000 - 75,000; Full time

Benefits offered by this job

Paid Time off

On-site parking

Training and education allowance

Wellness program

Employee and family assistance program

Opportunity for Growth

Job summary

Our Place Peel is seeking a Youth Residential Manager to oversee shelter operations, supervise front-line Youth Workers and Supervisors, and ensure high-quality services for youth. The role focuses on housing-first program delivery, budgeting, and collaborative leadership within a community-based nonprofit in Peel Region.

The successful candidate will lead program operations, support staff development, maintain data integrity, and coordinate with stakeholders to advance housing stability for

Qualifications

• University degree or equivalent in a related social services field. Masters in relative field is considered an asset.
• Experience supervising/managing in social services, preferably youth homelessness.
• Understanding of youth homelessness issues and Peel housing sector.
• Experience with budgets, funding proposals, and funding requirements.
• Valid CPI/UMAB certification; First Aid/CPR preferred.
• Ontario driver's license with clean record; $2,000,000 liability coverage.

Responsibilities

• Develop, promote and support a housing first strategy that improves health determinants.
• Lead day-to-day operation of all residential facilities, including case management and programming for residents.
• Participate in development and review of agency practices and programs as part of management team.
• Build a team of accountable, caring, responsive front-line staff.
• Drive performance management and staff development.
• Maintain high data integrity for outcomes and funder reports.
• Manage intake, admissions, program plans, actions, and discharges of residents.
• Ensure professional standards in client documentation and case management.
• Respond to emergencies on a rotating basis (on-call).
• Create a safe, secure setting for all youth accessing services; meet health and safety standards.
• Participate in yearly budgeting and oversee the residential budget.
• Foster a positive working environment and labour relations climate.
• Perform other duties to support shelter operations with stakeholders.

Skills

Leadership

Team management

Budgeting

Cultural competency

Recruiting

Data integrity

Emergency response

Education

University degree in related social services

Master’s in related field (asset)

Job description

Salary Range: $70,000.00 To $75,000.00 Annually

Organization Overview

Our Place Peel is a growing, community-based, non-profit charitable organization that is focused on providing shelter and outreach support for homeless and disadvantaged youth in the Peel Region. We are a leading organization recognized in the community for our commitment to providing youth in need with a safe environment and access to services to help them achieve independence and foster growth.

Our Place Peel’s mission is to empower youth through prevention, intervention, shelter, and community partnerships – fostering healing, growth, and lasting housing stability. Our vision is to ensure every youth has a safe, stable place to live.

What We Can Offer You:

• Paid Time off
• On-site parking
• Training and education allowance
• Wellness program
• Employee and family assistance program
• Opportunity for Growth!

Position Profile

Reporting to the Director of Housing Services, the Youth Residential Manager will be responsible for the overall management and operations of the Youth Shelter. This role includes the supervision and management of front-line Youth Workers and Supervisors.

The Youth Residential Manager will manage the facility, programs, and operations while ensuring the most successful outcome for the youth in support.

Role Overview

Responsibilities:

• Develop, promote and support a housing first strategy that builds success through the social determinants of health.
• Lead the day-to-day operation of all residential facilities, including case management and overall programming for the residents.
• Participate as a member of the management team in the development and review of agency practices and programs.
• Build a team of accountable, caring, responsive and highly motivated front-line employees in support of clients.
• Lead performance management initiatives while supporting the growth and development of staff.
• Build, maintain and ensure the highest level of data integrity in support of evidenced based outcomes and funder reports.
• Manage intake and admissions, program plans, action plans, and discharges of residents.
• Ensure that professional standards are maintained as related to client documentation and case management.
• Participate on a rotation basis with other designated management staff to respond to emergencies via on-call support.
• Create a safe and secure setting for all youth accessing services at the shelter.
• Ensure that the facility meets health and safety standards.
• Participate in the development of the yearly budgeting process and oversee the annual residential budget.
• Foster a positive and supportive working environment with an emphasis on building a position labour relations climate.
• All other duties as required in the successful management of shelter operations while partnering with all stakeholders in support of organizational success.

Qualifications

• University degree or equivalent in a related social services field. Masters in relative field is considered an asset.
• 3-5 years of experience working as a supervisor/manager in the social service sector, preferably with a focus on youth homelessness.
• Understanding of issues relating to youth homelessness and the barriers youth face in attaining and maintaining their housing, as well as an understanding of the broader housing sector in Peel.
• Experience in recruiting and supervising program staff.
• Demonstrated experience in providing leadership to the staff team.
• Cultural competency sensitivity and commitment to working through an EDIB, anti-oppressive, anti-racism framework.
• Experience working with budgets, funding proposals, and completing funding requirements.
• Valid CPI/UMAB certification, First Aid/CPR certification is preferred
• A valid Ontario’s full G Driver’s Licence is required, with a clean driver’s abstract. A $2,000,000 minimum liability car insurance coverage is also mandatory.
• Completion of a successful Vulnerable Sector Check/Criminal Record Check will be a condition of employment.

Our Place Peel is an equal opportunity employer. Accommodations for disabilities will be provided to support participation in all aspects of the recruitment process upon request.We are dedicated to providing an atmosphere free from barriers in order to promote equity, inclusivity and diversity. We celebrate and welcome the diversity of all employees!

Job Types: Full-time, Permanent

Vacancy: Please know that this posting is for future recruitment purposes.