We are seeking a highly skilled and safety-focused Heavy Equipment Shop Technician Lead Hand to support and guide our Burlington Earth Moving and Material Handling Workshop team. This is a hands‑on role responsible for executing and coordinating high‑quality repairs, diagnostics, rebuilds, PDIs and preventative maintenance on a wide range of heavy equipment. Reporting to the Workshop Service Supervisor, the Lead Hand works closely with technicians to ensure all tasks are completed safely, accurately and on schedule. The ideal candidate is a technical expert with a strong focus on safety, production efficiency and workmanship excellence who takes an active role in mentoring, troubleshooting and driving shop performance.
Responsibilities
- Lead a Safety-First Culture: Enforce and model a proactive safety mindset; ensure team compliance with all safety policies and resolve concerns promptly.
- Mentor and Support Technicians: Provide hands‑on coaching, training and performance feedback to maintain high standards in safety, quality and workmanship.
- Oversee Technical Work: Guide and review diagnostics and repairs to ensure work is completed efficiently, safely and to spec.
- Monitor Shop Performance: Track KPIs and communicate with leadership on progress, issues and opportunities for improvement.
- Ensure On-Time Delivery: Coordinate work orders to meet customer specs and timelines; escalates concerns when necessary.
- Optimize Workflow: Prioritize jobs, allocate resources effectively and adjust staffing to meet production targets.
- Drive Continuous Improvement: Collaborate with management and shop teams to identify and implement operational enhancements.
- Maintain Shop Standards: Promote clean, organized workspaces and lead daily toolbox talks to align team on safety and goals.
- Perform Additional Duties as Assigned: Support overall shop success through flexible, hands‑on technical support.
Competencies
- Minimum of 10 years of relevant Heavy Equipment Technician experience working on comparable equipment, ideally within a dealership or OEM environment.
- Direct experience with Liebherr equipment will be considered a strong asset.
- Previous leadership experience as a Lead Hand, Foreman or similar capacity in a heavy equipment shop environment is a strong asset, particularly with a hands‑on collaborative approach.
- 421A / Red Seal Heavy Equipment License required.
- Demonstrated leadership/mentor experience is strongly preferred.
- Customer‑centric and performance‑driven.
- Expert knowledge of electrical, hydraulic, pneumatic, mechanical components, diagnostics and troubleshooting techniques.
- Experienced with component exchange repair and warranty‑related activities.
- Strong ability to read and understand schematics and technical drawings.
- High attention to detail and an analytical mindset for managing quality standards and workshop performance.
- Dedicated team player able to work with ease and diplomacy with others.
- Strong communication and motivational skills.
Our Offer
- Competitive wages with overtime opportunities available.
- Extensive benefits with employer‑paid premiums starting day 1.
- $5,000 annual License Bonus.
- Paid vacation starting at 3 weeks plus 6 dedicated family health and wellness days.
- 6% employer RRSP matching.
- $3,000 annual allowance for continuing education.
- $1,000 annual Tool allowance and $600 Annual Boot allowance for Liebherr Technicians.
- $400 Prescription Safety Glasses allowance.
- International training & development work opportunities for select roles.
- Top‑of‑the‑line equipment.
- And much more!
Liebherr Canada Ltd. is committed to providing a diverse, inclusive, safe and dignified work environment for all employees regardless of gender, race, ethnicity, sexual orientation, disability, religion or any other aspect of identity.
Have we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact Natalie Ely.
One Passion. Many Opportunities.
The company
The Liebherr Group has represented leading‑edge technical products and services for more than 70 years and has proudly serviced Canadian customers directly since – Canada Ltd. has 11 branch locations across Canada providing sales, service and product support for equipment in the construction, mining, material handling, crane, aerospace and transportation industries.
Location
Liebherr‑Canada Ltd.
1015 Sutton Drive
L7L 5Z8 Burlington ON
Canada (CA)
Contact
Natalie Ely
Employment Information
Full‑Time
years
1