Yard Controller Help Desk

AtkinsRéalis Group; Ottawa; On-site; CAD 68,000 - 93,000; Full time

Benefits offered by this job

Hybrid working culture

Generous time-off policies

Flexible benefits

Professional development

Job summary

AtkinsRéalis is seeking a Rail Operations Supervisor to oversee rail movements and monitor control systems at the Walkley Yard and MSF. You will coordinate with TOCC, DROs, and field staff to ensure safe, efficient train movements and service reliability.

The role requires a strong background in rail operations, dispatching, and leadership, with a willingness to work a 24/7 shift pattern and participate in safety-critical activities.

Qualifications

• High school diploma with a two-year technical college diploma or related field; six years of rail experience may substitute.
• Experience in a high-volume, high-demand operational environment with multitasking and directing train movements.
• Proficiency with computer and communications tech; ability to make decisions under pressure with attention to detail.

Responsibilities

• Control and direct personnel, rail vehicles, maintenance vehicles, and track access within MSF and yard limits.
• Operate and monitor control systems (S&TCS, SCADA, CCTV, etc.) to manage train movements and equipment.
• Coordinate dispatching, service launches/removals, track authorities, and access requests; maintain communication with TOCC, DROs, and field personnel.
• Monitor incidents, delays, faults, and alarms; coordinate responses and safety recovery.
• Provide leadership to Vehicle Technicians by prioritizing work and supporting decision-making.
• Complete operational reporting, investigations, and safety occurrences; update databases and procedures.
• Contribute to continuous improvement and represent TransitNext on work teams.

Skills

Rail operations

Dispatch coordination

Safety-critical procedures

Leadership

Education

Two-year technical college diploma

Rail regulations experience

Tools

S&TCS

SCADA

Siemens dispatch systems

Job description

Overview

Join AtkinsRéalis and play a critical role in supporting safe and efficient rail operations within the Walkley Yard and Trillium Line Maintenance and Storage Facility (MSF). As part of the rail operations team, you will oversee rail vehicle movements, monitor critical operating systems, coordinate with operational stakeholders, and help maintain the highest standards of safety, performance, and service reliability.

Your Role

• Control and direct all personnel, rail vehicles, maintenance vehicles, and track access activities within the MSF and yard limits to ensure safe operations and compliance with operating rules and safety-critical procedures.
• Operate and monitor S&TCS, SCADA, yard control systems, Siemens dispatch systems, CCTV, and other computer-based control systems to manage train movements, switches, maintenance equipment, and station elements.
• Coordinate train dispatching, vehicle launches into service, service removals, track authorities, work zones, and access requests while maintaining continuous communication with the TOCC, DROs, and field personnel.
• Monitor incidents, delays, vehicle failures, safety or security events, system alarms, and fault conditions; coordinate responses, support service recovery, and maintain established schedules.
• Provide functional leadership and operational support to Vehicle Technicians by establishing priorities, assigning work in collaboration with supervision, participating in performance reviews, and supporting operational decision-making.
• Complete operational reporting, incident tracking, investigations, safety occurrence reporting, database updates, and technical issue follow-up while supporting safety procedure development and emergency response activities.
• Contribute to continuous improvement initiatives by participating in operational reviews, providing technical expertise, recommending best practices, and representing TransitNext on relevant work teams.

About You

• High School Diploma with a two-year community college diploma in a technical, electrical or computer program or related field. Industry specific experience will be considered in lieu of the latter, combined with six years' experience in Canadian rail regulations, rail operations, transportation control, dispatching, incident/emergency management, or a combination of these areas.
• Demonstrated experience working in a high-volume, high-demand operational environment, with the ability to manage multiple tasks simultaneously while directing train movements.
• Proficiency in computer and communications technology, with the ability to analyze information, make independent decisions under pressure, and maintain a high level of attention to detail for extended periods.
• Ability to communicate effectively both orally and in writing, build trusted relationships, work collaboratively as part of a team, and demonstrate leadership capabilities.
• Ability and willingness to work in a 24/7 operation, including overtime and on-call assignments as required.

Note: This is a safety-critical position. Fitness for duty is a requirement of the role. As part of the recruitment process, candidates must successfully complete a medical assessment, including colour perception, visual acuity, hearing, and impairment screening.

Rewards & Benefits

Explore the rewards and benefits that help you thrive – at every stage of your life and your career at AtkinsRéalis in Canada.

Enjoy competitive compensation, employee recognition, and a brilliant range of flexible benefits you can tailor to your health, wellbeing, financial and lifestyle needs.

Make the most of diverse opportunities for training and professional development to grow your skills and expertise.

And take advantage of our hybrid working culture and generous time-off policies to balance a fulfilling career with your personal life.

Be rewarded. Find out more.

About AtkinsRéalis

We’re AtkinsRéalis, a world-class engineering services and nuclear organization. We connect people, data and technology to transform the world’s'infrastructure and energy systems. Together, with our industry partners and clients, and our global team of consultants, designers, engineers and project managers, we can change the world. We’re committed to leading our clients across our various end markets to engineer a better future for our planet and its people.

Find out more.

Additional Information

We are committed to fostering an inclusive workplace where everyone feels they belong and can thrive. We offer flexible work arrangements that support work-life balance, as well as employee resource groups to support our workforce. We apply an employment equity program and value applications from individuals of all backgrounds and encourage women, Indigenous Peoples (First Nations, Inuit or Métis), visible minorities, ethnic minorities, and persons with disabilities to apply and to self-identify during the recruitment process.

AtkinsRéalis cares about your privacy. AtkinsRéalis and other subsidiary or affiliated companies of AtkinsRéalis (referred to throughout as "AtkinsRéalis") are committed to protecting your privacy. Please consult our Privacy Notice on our Careers site to know more about how we collect, use, and transfer your Personal Data.

By submitting your personal information to AtkinsRéalis, you confirm that you have read and accept our Privacy Notice.

Appropriate accommodations will be provided upon request throughout the recruitment and hiring process as required by Company policy and the Accessibility for Ontarians with Disabilities Act (AODA).

Successful applicants will be notified about AtkinsRéalis' accommodation policies at the time the employment offer is extended, and the information will be shared with new personnel during the onboarding process.

Expected compensation for this role is between Pay Range $$67,800 to $93,200 annually. Base salaries are determined according to several parameters like skills, experience, and potential impact on the role. Internal and external competitiveness are also taken into account in our offers.