Wraparound Facilitator - HerWay Home

Vancouver Island Health Authority; Victoria; On-site; CAD 62,000 - 77,000; Full time

Job summary

Vancouver Island Health Authority (Island Health) is seeking a Wraparound Facilitator for the HerWay Home program in Victoria, BC. The role provides wraparound services for high-risk pregnant women, their children and families, using a women-centered and family-oriented approach.

Travel between multiple sites may be required, with a focus on culturally safe care and Indigenous awareness. The successful candidate will coordinate assessment, treatment and follow-up, collaborating with an

Qualifications

• Bachelor degree in health or human services with counselling content.
• Two years recent wraparound or strengths-based case management experience with women and families.
• Travel is a requirement of this job.

Responsibilities

• Facilitate wraparound services for high-risk pregnant women and families.
• Coordinate assessment, treatment and follow-up services.
• Apply strengths-based, harm reduction and trauma-informed approaches.

Skills

Cultural safety

Women-centered care

Case management

Group facilitation

Trauma-informed care

Interdisciplinary collaboration

Windows software

Education

Baccalaureate degree in health or human services

Tools

Windows software

Job description

Wraparound Facilitator - HerWay Home - (236745)

Victoria Michigan Street (VMS) - Victoria, BC V8V 1S5 CA (Primary)

Work Area (FBA Only)

Multi-Site

No

Travel Requirement

Travel between multiple sites may be required

Shift Start Time/End Time

As Required

Days Off

As required

Vacancy Type

Casual

Salary Range (Hourly Rate)

$44.85 - $56.02

Paid FTE

n/a

Worked BI-WEEKLY HOURS

n/a

Planned Start Date

Oct. 7 2026

Approximate End Date (For Temporary Assignments ONLY)

Pending Return of Incumbent

No

CRC required? (employee will be working with or have access to children or vulnerable adults and requires a Criminal Record Check)

Yes

Job Description

In accordance with the Vision, Purpose, and Values, and strategic direction of the Vancouver Island Health Authority (Island Health) patient and staff safety is a priority and a responsibility shared by everyone; as such, the requirement to continuously improve quality and safety is inherent in all aspects of this position.

The Wraparound Facilitator (WF) reports to the HerWay Home (HWH) Program Coordinator and facilitates and provides wraparound services for the provision of assessment, consultation, treatment and follow-up services to high risk pregnant and early parenting women, their children and families. The WF practices using a child focused, women centred, family oriented approach that incorporates harm reduction, strengths based, and collaborative approaches to support women and children with complex health and social needs. With knowledge and understanding of the effects of colonization and assimilation on individuals and families in Indigenous communities and using a women centered approach to providing services and care, the WF will connect with women and their families to learn more about their goals, strengths, values, beliefs, culture and coping strategies. The WF will assist women, their children and families to organize, coordinate and mobilize formal and informal resources for support. This collection of supports will be developed as the respective woman's individualized Wrap Team. with the purpose of wrapping services around the client. The WF in partnership with women/families will guide the Wrap Team to identify specific area/s of the women's/families' lives that, if improved, would have the greatest impact on their quality of life, The WF will lead and support the Wrap team in the development and implementation of an individualized plan based on the particular goals, strengths and situation of each woman and her children. The WF will provide services and supports to women at the HWH Drop-in Centre, and through outreach and accompaniments as needed.

QUALIFICATIONS:

Education, Training And Experience

Baccalaureate Degree in a health or a human services related discipline, including counselling content, from an approved post-secondary institution. Two (2) years recent experience in a strengths-based case management or wraparound approach role with women with complex health, behavioural and social challenges including: substance use, pregnancy, early parenting, physical/mental health concerns, domestic violence, trauma, homelessness & street-involvement. Experience with individual, family and group counselling is an asset as is knowledge and understanding of Indigenous culture and the impact of colonization and assimilation on Indigenous women and their families. Travel is a requirement of this job. Travel arrangements must meet the requirements of the program.

Skills And Abilities

• Demonstrated understanding of culturally safe, woman-centered, child-focused and family-oriented services and treatment.
• Knowledge of/ Harm Reduction model.
• Ability to communicate effectively, both verbally and in writing.
• Demonstrated foundation in evidence-based modalities, concepts and approaches including, but not limited to: Strengths Based Case Management, Feedback Informed approaches, Motivational enhancement and other collaborative approaches that encourage partnerships between service providers and women and support women centred, client directed work, and holistic approaches when working with women, children and families.
• Knowledge of and experience with group process, facilitation techniques and community development.
• Knowledge of and experience working with the effects of personal/intergenerational/historical trauma on women, their children and families, including an understanding of trauma informed and violence informed practices.
• Demonstrated understanding of oppression and its impact on women and children.
• Knowledge of Fetal Alcohol Spectrum Disorder (FASD) and a demonstrated ability to adapt programs and resources to meet the unique needs and abilities of women, children and families with FASD who are engaged with HerWay Home programs and services.
• Demonstrated ability in problem solving and ethical decision-making;
• Demonstrated ability to engage clients through the use of sound judgment, good observation and attending skills, tact and empathy;
• Demonstrated ability to work collaboratively with interdisciplinary teams and other government and service agencies;
• Ability to engage in productive clinical supervision processes and to give and receive constructive criticism;
• Ability to work independently, demonstrating initiative, with limited supervision;
• Ability to promote and support positive change and independence;
• Ability to physically carry out the duties of the position
• Ability to operate a personal computer with a variety of windows based software;
• Ability to foster good public relations;
• Ability to organize work effectively, establish and carry out priorities to meet critical deadlines and to be flexible in a fast paced complicated environment;
• Possession of a valid BC Driver's License.

Priority access may be given to self-identified Indigenous (First Nations, Métis, and/or Inuit) candidates. Indigenous cultural safety and humility is a key value within Island Health, the successful candidate will have knowledge, experience and transferable skills/assist for this position and its community.