Workplace Services Professional

Randstad Canada; Ottawa; On-site; CAD 100,000 - 125,000; Full time

Job summary

A leading employment agency is seeking a dedicated individual for the Workplace Services role in Ottawa, Ontario. The successful candidate will coordinate conference room logistics, manage catering setups, and maintain a welcoming workspace. Applicants should have at least 2 years of experience in customer service or hospitality, along with proficiency in Microsoft Office. A bilingual ability in English and French is an asset. This is a full-time position with the possibility of transition to a permanent role.

Benefits

Full-time hours on a 6-month assignment

Competitive pay rate

Possibility to transition to a full-time role

Qualifications

• Minimum of 2 years' experience in a customer service or hospitality environment.
• Strong commitment to client service, confidentiality, and discretion.
• Proven ability to build excellent interpersonal relationships and work effectively within a team.

Responsibilities

• Coordinate conference room logistics for high standard hospitality.
• Manage catering setup for meetings and events.
• Maintain overall cleanliness and organization of workspaces.

Skills

Customer service experience

Interpersonal skills

Attention to detail

Bilingualism (English and French)

Professional attitude

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Overview

The members of the Workplace Services team possess a practical body of knowledge that is applied in the delivery of office support. It includes jobs in the areas of procurement, mailroom, concierge, delivery and distribution, reception, hoteling resource management, and facilities management in Ottawa, Ontario. The Workplace Services role draws upon knowledge of the specific function discipline and the organization's business practices, providing services to ensure the organization's safe, efficient, and effective operation.

Backup Coverage

• Reception Services
• Mailroom Services
• Conference room booking and catering coordination

Schedule

Standard work schedule 8:30am to 5:00pm with variable schedule depending on needs.

Location

Ottawa, Ontario

Advantages

• Full‑time hours on a 6‑month assignment
• Competitive pay rate
• Possibility to transition to a full‑time role

Responsibilities

• Coordinate conference room logistics for internal and external clients, ensuring a high standard of hospitality through efficient setup, teardown, and arrangement of furniture or equipment as needed.
• Manage catering set‑up for meetings and events.
• Oversee the set‑up, cleanup, and servery duties for all meeting rooms to maintain a professional and hospitable environment.
• Maintain overall cleanliness and organization of workspaces to promote a welcoming atmosphere.
• Clean and restock coffee areas, including filling and emptying the dishwashers and replenishing supplies (milk, sugar, paper towels, coffee, etc.) and refilling coffee machines as needed to ensure consistent hospitality for staff and guests.
• Monitor and manage office supplies inventory to ensure adequate stock.
• Provide support for office maintenance requests, including coordinating with onsite vendors.
• Respond promptly and professionally to requests from internal and external clients.
• Participate in the Health & Safety program, including responsibilities as a Fire Warden, First Aid provider, and Joint Health & Safety Committee ‘JHSC’ member.
• Perform other related duties and clerical tasks as assigned.

Qualifications

• Minimum of 2 years’ experience in a customer service or hospitality environment.
• Strong commitment to client‑service, with a demonstrated ability to respect firm and client confidentiality and exercise discretion in sensitive matters.
• Intermediate proficiency in Microsoft Word, Excel, and Outlook.
• Proven ability to build excellent interpersonal relationships and work effectively within a team.
• Professional attitude and demeanor.
• Bilingualism (English and French) considered an asset.
• Excellent verbal and written communication skills.
• Strong attention to detail.
• Ability to lift 40 pounds.
• Demonstrated ability to prioritize tasks based on importance and urgency.
• Experience working with professionals in a fast‑paced environment with often tight deadlines.

Summary

If you are interested in the Workplace Services Professional position in Ottawa, Ontario, please apply online today!

Equal Employment Opportunity Statement

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity‑seeking groups who are usually underrepresented in Canada’s workforce, including those who identify as women or non‑binary/gender non‑conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to [e-mail] to ensure their ability to fully participate in the interview process.