Workplace Experience Lead

RBC; Vancouver; On-site; CAD 65,000 - 90,000; Full time

Job summary

RBC AI Group in Vancouver is seeking a Workplace Experience Lead to create thoughtful in‑office experiences that showcase our culture and drive engagement. You will manage day‑to‑day workplace operations, coordinate events, and partner with cross‑functional teams to support onboarding, communications, and continuous process improvements in a dynamic tech environment.

The role offers a collaborative environment with growth opportunities and a focus on bold, curious work that enhances the

Qualifications

• Recent graduate in business administration, business management or relevant experience.
• 2-3 years relevant employee/customer support, office management, or event coordination experience.
• Keen interest in logistics, event coordination, office management, and administration.
• Comfortable managing vendor relationships and budgets.
• Strong interpersonal relationship skills.
• Ability to work efficiently and accurately with minimal supervision.
• Excellent organizational and time management skills.
• Ability to multitask and prioritize workload to meet deadlines.

Responsibilities

• Foster in-office employee experience by maintaining a welcoming environment and providing exceptional employee support.
• Coordinate and execute local team building events and activations, managing vendor relationships and event budgets.
• Order and manage office supplies and groceries to proactively anticipate office requirements.
• Maintain office facilities, including coordinating repairs and maintenance in a timely manner by submitting tickets or liaising with building management when issues arise.
• Support local execution of AI Group-wide initiatives, such as local employee onboarding, recruitment events, and hosted in-office ecosystem initiatives, partnering with AI Group Events & cross-functional teams, as needed.
• Draft and manage effective internal communications to drive effective flow of information across the team.
• Manage office tidiness and organization systems, ensuring a professional work environment.
• Identify and implement operational improvements to streamline office processes.

Skills

Communication

Interpersonal Relationship Management

Time Management

Organizational Skills

Event Coordination

Customer Service

Education

Recent graduate in business administration / management or relevant experience

Job description

What's the opportunity?

RBC AI Group is building its Workplace Experience function to support the organization's growth and foster our culture. As a Workplace Experience Lead for our Vancouver office, you will play a key role in creating thoughtful and impactful in-office experiences that showcase the AI Group's culture and drive engagement.

Job Description

What\'s the opportunity? RBC AI Group is building its Workplace Experience function to support the organization's growth and foster our culture. As a Workplace Experience Lead for our Vancouver office, you will play a key role in creating thoughtful and impactful in-office experiences that showcase the AI Group's culture and drive engagement. In this role, you will manage the day-to-day workplace operations and experiences that foster a welcoming, well-maintained, and efficiently run workspace where team members can thrive. As member of the team, you will be joining a group that believes in being bold & curious, so we are looking for someone who is driven, eager to make an impact, and thinks outside the box!

Your responsibilities include

• Foster the in-office employee experience by maintaining a welcoming environment and providing exceptional employee support;


• Coordinate and execute local team building events and activations, managing vendor relationships and event budgets;


• Order and manage office supplies and groceries to proactively anticipate office requirements;


• Maintain office facilities, including coordinating repairs and maintenance in a timely manner by submitting tickets or liaising with building management when issues arise;


• Support local execution of AI Group-wide initiatives, such as local employee onboarding, recruitment events, and hosted in-office ecosystem initiatives, partnering with AI Group Events & cross-functional teams, as needed.


• Draft and manage effective internal communications to drive effective flow of information across the team;


• Manage office tidiness and organization systems, ensuring a professional work environment;


• Identify and implement operational improvements to streamline office processes.

You're our ideal candidate if you have

• Recent graduate in business administration, business management or relevant experience;


• 2-3 years relevant employee/customer support, office management, or event coordination experience;


• Keen interest in logistics, event coordination, office management, and administration;


• Comfortable managing vendor relationships and budgets;


• Strong interpersonal relationship skills;


• Ability to work efficiently and accurately with minimal supervision;


• Excellent organizational and time management skills;


• Ability to multitask and prioritize workload to meet deadlines.

What's in it for you

• Be part of a dynamic & flexible working environment;


• Become part of a team that thinks progressively and works collaboratively. We care about seeing each other reach full potential;


• Leaders who support your development through coaching and managing opportunities;


• Ability to make a difference and lasting impact from a local-to-global scale.

About the AI Group

RBC\'s AI Group is the AI accelerator for RBC, with a focus on driving the shift from early-stage AI projects to scaled, client outcomes that amplify the impact of RBC\'s people. In addition to helping scale the biggest AI opportunities at RBC, the AI Group is responsible for advancing research into emerging use cases across generative and agentic AI, while maintaining expertise in security, responsible AI and regulatory expectations. The Business Enablement function within the AI Group partners with LOBs and Functions to set AI ambition, originate transformation opportunities, and frame programs for delivery — ensuring RBC remains at the frontier of AI-enabled value creation.

Inclusion and Equal Opportunity Employment

RBC is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans status, Aboriginal/Native American status or any other legally-protected factors. Disability-related accommodations during the application process are available upon request.

Job Skills

• Communication


• Critical Thinking


• Customer Service


• Interpersonal Relationship Management


• Operational Delivery


• Process Improvements


• Time Management

Additional Job Details

• Address: 401 GEORGIA ST W:VANCOUVER


• City: Vancouver


• Country: Canada


• Work hours/week: 37.5


• Employment Type: Full time


• Platform: TECHNOLOGY AND OPERATIONS


• Job Type: Regular


• Pay Type: Salaried


• Posted Date: 2026-08-17


• Application Deadline: 2026-09-04


• Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.