Workplace Experience Coordinator

Take-Two Interactive; Toronto; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading interactive entertainment company in Toronto is seeking a Workplace Coordinator to maintain a welcoming workplace environment. This role includes managing facility upkeep, vendor relations, and employee support. The ideal candidate will have experience in facilities, strong problem-solving skills, and be adept with Google Workspace and Microsoft Office. The company promotes a vibrant culture emphasizing creativity and offers various employee benefits, including wellness programs and competitive perks.

Benefits

Fitness allowance

Employee stock purchase plan

Free games & events

Qualifications

• 3-5 years’ experience in facilities or workplace operations required.
• Proven experience managing vendors and budgets.
• Calm under pressure with exceptional attention to detail.

Responsibilities

• Serve as the primary point of contact for facility upkeep.
• Manage hospitality and vendor relationships.
• Coordinate small projects and manage ticketing on facilities.

Skills

Multitasking

Time management

Problem-solving

Vendor management

Customer service

Education

Health & Safety certification (IOSH preferred)

Tools

Google Workspace

Microsoft Office

Helpdesk systems

Job description

Headquartered in New York City, Take-Two Interactive Software, Inc. is a leading developer, publisher, and marketer of interactive entertainment for consumers around the globe. The Company develops and publishes products principally through Rockstar Games, 2K, and Zynga. Our products are currently designed for console gaming systems, PC, and Mobile, including smartphones and tablets, and are delivered through physical retail, digital download, online platforms, and cloud streaming services. The Company’s common stock is publicly traded on NASDAQ under the symbol TTWO.

While offices (physical and virtual) are casual and inviting, we are deeply committed to our core tenets of creativity, innovation and efficiency, and individual and team development opportunities. Our industry and business are continually evolving and fast-paced, providing numerous opportunities to learn and hone your skills. We work hard, but we also like to have fun, and believe that we provide a great place to come to work each day to pursue your passions.

THE CHALLENGE

Based at our Toronto location, the Workplace Coordinator plays a critical role in maintaining a polished, high-functioning, and welcoming workplace environment. This role supports daily operations, events, vendor management, space planning, employee experience, and compliance across the local studio and may also provide remote support to regional sites. The coordinator will act with autonomy within established frameworks, solve a wide range of operational problems, and partner with internal and external stakeholders to ensure a best-in-class experience for employees and guests.

WHAT YOU’LL TAKE ON

• Serve as the primary point of contact for day-to-day facility upkeep, maintenance, and service requests, ensuring timely resolution and follow-up.
• Conduct regular floor walks to ensure office and meeting spaces are functional, well-stocked, and meet safety and aesthetic standards.
• Manage hospitality and F&B programs, including vendor relationships, restocking, and budget tracking.
• Provide polished, high-touch support for employee onboarding and workplace tours.
• Source, schedule, and supervise vendors and contractors for maintenance, repairs, and office reconfigurations.
• Manage janitorial, security, catering, horticulture, and maintenance vendors to ensure delivery against SLAs.
• Coordinate small projects such as office moves, space planning, and minor renovations.
• Manage the facilities ticketing queue, resolving requests within department SLAs.
• Lead logistics for in-office events in partnership with Social Teams, including AV setup, catering, and room layouts.
• Contribute to wellness, DE&I, and sustainability initiatives through thoughtful workspace activations and programming.
• Maintain accurate signage, safety documentation, health & safety logs, and space plans.
• Track facilities budgets, assist with invoice processing and reporting, and support audits and compliance programs.
• Respond to building emergencies and provide off‑hours support as needed.

WHAT YOU BRING

• 3–5 years’ experience in facilities, workplace operations, or hospitality-related roles.
• IOSH or other Health & Safety certification preferred.
• Strong multitasking, time management, and problem‑solving skills.
• Proven experience managing vendors, budgets, and workplace events.
• Proficiency with Google Workspace and Microsoft Office; familiarity with helpdesk systems and tools such as Smartsheet, Slack, and Canva.
• Calm under pressure, adaptable, and highly service‑oriented with exceptional attention to detail.
• Ability to work fully onsite (Monday–Friday) with a hands‑on approach to supporting the physical studio.
• Willingness to provide occasional off‑hours support for building needs or events.

GREAT TO HAVE

• Task management (overseeing multiple tasks/projects simultaneously and maintaining a consistently high level of output).
• Listening and learning (ability to assess priorities quickly, and become proficient with protocol, culture, and processes).
• Problem‑solving (takes initiative and goes beyond established framework; looks for new ideas and creative solutions to overcome challenges).
• Ability to work in a team environment with a customer service focus.
• Strong communication skills, both written and verbal.
• Ability to handle confidential and sensitive information with the appropriate discretion.
• A polished and professional demeanor; able to comfortably manage clients with strong emotions or unreasonable timelines/deadlines.
• Vendor management skills (fearless on the phone and at complete ease asking for deliverables, refunds, credits, etc. in a calm and professional manner); able to drive vendor relationships to a strategic end.
• Creative‑thinking and problem‑solving skills; able to think outside the box, propose and then execute approved processes, and resolve issues as they arise within all company policies and best practices.

WHAT WE OFFER YOU

• Great Company Culture – Ranked as one of the most creative and innovative places to work, creativity, innovation, efficiency, diversity and philanthropy are among the core tenets of our organization and are integral drivers of our continued success.
• Growth – As a global entertainment company, we pride ourselves on creating environments where employees are encouraged to be themselves, inquisitive, collaborative and to grow within and around the company.
• Work Hard, Play Hard – Our employees bond, blow‑off steam, and flex some creative muscles – through corporate boot camp classes, company parties, game release events, monthly socials, and team challenges.
• Benefits – Medical (HSA & FSA), dental, vision, 401(k) with company match, employee stock purchase plan, commuter benefits, in‑house wellness program, broad learning & development opportunities, a charitable giving platform with company match and more!
• Perks – Fitness allowance, employee discount programs, free games & events and stocked pantries.