Workplace Experience Coordinator

BGIS; Montreal (administrative region); On-site; CAD 40,000 - 64,000; Full time

Job summary

BGIS seeks a Tenant Services Coordinator to orchestrate delivery of small-scale tenant service projects, workspace changes, and office services. You will coordinate resolution of tenant issues and collaborate with BGIS partners to ensure a seamless, high-quality workplace experience for employees.

You will work with Facility Managers and teams across BGIS to support integrated operations of office spaces, including health/safety compliance and event support as needed.

Qualifications

• High school completion plus a specialized technical or business course.
• 1–3 years of job-related experience in facility management or related field.
• Good client management and customer service skills.
• Effective interpersonal and communication skills.
• Knowledge of project delivery and tendering processes.
• General knowledge of commercial building systems or construction.
• Strong organisational, coordination and documentation abilities.
• Ability to work independently.
• Proficiency with CAD, MS Office and email software.

Responsibilities

• Coordinate delivery of small-scale tenant service projects and maintenance tasks.
• Support workplace operations and the workplace experience for occupants.
• Assist Facility Managers with contractor coordination and project tracking.
• Process service requests, track work orders, and maintain project tracker.
• Liaise with vendors, clients and stakeholders to meet timelines and scope.
• Ensure safety and regulatory compliance in daily activities.

Skills

Client management

Interpersonal skills

Project delivery

Organisational skills

Independent work

CAD

MS Office

Email software

Education

High school completion + tech/business course

Tools

CAD

MS Office

Email software

Job description

BGIS seeks a Tenant Services Coordinator to orchestrate delivery of small-scale tenant service projects, workspace changes, and office services. You will coordinate resolution of tenant issues and collaborate with BGIS partners to ensure a seamless, high-quality workplace experience for employees.

You will work with Facility Managers and teams across BGIS to support integrated operations of office spaces, including health/safety compliance and event support as needed.