Workforce Relations Lead Consultant (Bilingual)

Allstate Northern Ireland Limited; Montreal (administrative region); On-site; CAD 86,000 - 135,000; Full time

Job summary

Allstate Canada cherche un Lead Consultant en relations du travail pour guider les questions complexes et assurer la conformité légale et la culture d’entreprise.

Le poste implique des enquêtes approfondies, des conseils aux leaders et la conduite de projets spéciaux tout en collaborant avec les OTAs et COEs RH.

Qualifications

• Expérience en relations du travail et en enquêtes au travail.
• Connaissance du droit du travail canadien et des pratiques de relations du travail.
• Capacités d’analyse des données RH et de narration des faits.

Responsibilities

• Analyser les tendances des relations avec les employés et proposer des recommandations.
• Collaborer avec les services juridiques et les COE RH pour atténuer les risques.
• Gérer de manière indépendante un grand volume d’affaires complexes de relations du travail.

Skills

Relations du travail

Enquêtes au travail

Droit du travail canadien

Analyse de données RH

Gestion des conflits

Job description

À Allstate, de grandes choses se produisent lorsque les membres de notre personnel unissent leurs forces pour protéger les familles et leurs biens des incertitudes de la vie. Et depuis plus de 90 ans, notre sens de l’innovation nous a permis de devancer l’évolution des besoins de notre clientèle. De la défense des ceintures de sécurité, des coussins gonflables et des lois sur les permis de conduire, Allstate est devenue un chef de file de l’industrie en matière de sophistication des prix, de télématique et, plus récemment, de protection des appareils et de l’identité.

Description du poste The Workforce Relations Lead Consultant provides expert guidance on complex workforce relations matters, ensuring compliance with employment laws and organizational policies to drive a positive, high-performing workplace culture. This role independently investigates complex allegations of discrimination and harassment while also advising and influencing leaders, agents, and employees to resolve complex workplace conflicts. This role serves as a trusted advisor within the organization, addressing critical workforce relations issues and initiatives. Additionally, this role partners with Organizational Talent Advisors (OTAs) et HR’s Centers of Excellence (COEs) as subject matter experts, representing the workforce relations function, for HR programs and products. This role may also serve as a primary point of contact for Workforce Transition processes from the initial coaching and counseling of potential business case submissions to executing written employee notifications. This role is responsible for training, leading critical programs, and designing and implementing special projects.

Key Responsibilities:

• Analyze employee relations trends and provide recommendations on complex workforce relations matters to drive a high-performing workplace culture
• Collaborate with legal, OTAs, and HR COEs to assess and mitigate risks associated with complex workforce relations matters
• Support organizational change initiatives by owning the workforce transition process, providing insights and guidance on employee transitions and impacts
• Utilize evidence-based communication/storytelling to advise resolution of complex workforce relation matters by presenting data-driven recommendations for all audiences
• Independently manage a large volume of complex workforce relations cases including, but not limited to, investigations of harassment, discrimination, inappropriate conduct, and performance management concerns, with adherence to communicated documentation expectations and service level agreements (SLAs)
• Advise on and support disciplinary actions, terminations, and other employment decisions to ensure consistency and fairness in alignment with local, federal, and international laws and company policies and practices
• Provide expert consultation to leaders, agents, and employees on a wide range of complex workforce relations issues, including performance management, conflict resolution, and workplace investigations

Functional Skills:

• Workforce relations and employee relations case management expertise
• Advanced workplace investigation experience, including harassment, discrimination, and misconduct cases
• Expert knowledge of Canadian employment laws, regulations, and workforce relations practices
• Experience providing guidance and recommendations on disciplinary actions, terminations, and complex employment matters
• Workforce transition and organizational change management experience
• Risk assessment and mitigation related to employee and workforce relations issues
• Data analysis and interpretation skills to identify workforce relations trends and provide actionable recommendations
• Documentation and case management experience, including preparing investigation reports and maintaining compliant records

Qualifications and Experience:

• Fluency in both French and English (written and verbal) is required. Ability to conduct interviews, investigations, consultations, and prepare documentation in both languages
• Extensive experience conducting complex employee relations and workplace investigations from intake through resolution
• Demonstrated expertise in Canadian employment law, employee relations practices, and workforce relations processes
• Proven ability to independently manage a high volume of investigations and provide recommendations on disciplinary actions and employment decisions
• Experience partnering with Legal, HRBPs, Payroll, HR COEs, and business leaders on complex employee matters
• Strong experience analyzing workforce relations data and translating findings into actionable recommendations and business insights
• Ability to quickly establish credibility as a trusted advisor and operate with a high degree of autonomy
• Previous experience supporting enterprise-wide employee populations across Canada
• Experience in supporting workforce transitions, organizational change initiatives, and employee-impacting programs is preferred
• Supervisory Responsibilities: This job does not have supervisory duties

Compétences Business Advising, Case Management, Change Management, Consulting, Critical Thinking, Data Storytelling, Employee and Labor Relations, Employee Relations Investigations, Employee Relations Law, Employment Law, HR Employee Relations, Organizational Changes, Stakeholder Management, Workforce Transformation, Workforce Transition, Written Communication

• Business Advising
• Case Management
• Change Management
• Consulting
• Critical Thinking
• Data Storytelling
• Employee and Labor Relations
• Employee Relations Investigations
• Employee Relations Law
• Employment Law
• HR Employee Relations
• Organizational Changes
• Stakeholder Management
• Workforce Transformation
• Workforce Transition
• Written Communication

La rémunération prévue pour ce poste varie de 85,728.00 à 134,832.00 $ par an. Le salaire réel proposé aux candidats retenus dépend de leurs compétences et de leur expérience.

Si vous postulez pour un poste ouvert aux candidats à travers le Canada, sauf indication contraire, de solides compétences en anglais sont requises pour une communication efficace régulière avec les clients, les conseillers ou les employés à l'échelle nationale.

Lorsque vous vous joignez à notre équipe, vous obtenez non seulement un emploi, mais vous vous ouvrez aux possibilités. Vous aurez la chance de faire passer vos compétences au niveau supérieur. On vous encouragera à remettre en cause le statu quo. Vous aurez la possibilité de façonner l’avenir de la protection tout en soutenant les causes qui vous sont chères. Avoir un emploi dans notre équipe, c’est faire partie de quelque chose de plus grand que soi. C’est faire partie d’une équipe gagnante qui change concrètement les choses.

Le Groupe Allstate du Canada utilise des outils technologiques alimentés par l’intelligence artificielle pour aider au processus de présélection, de sélection, d’évaluation et de planification des entrevues avec les candidats dans le cadre du processus de recrutement. Cet affichage de poste concerne un poste ouvert actuellement au sein de l’organisation.

At Allstate, we work hard to help people live a good life every day. Allstaters are dedicated to serving clients, customers, and communities, which allows employees to find meaning and value in their work. Allstate offers an environment that fosters innovative thinking where you’ll be able to explore your ideas and feel proud of the work you do. Allstate helps protect nearly 16 million households with auto, home, life, and retirement products. We want every professional connected to Allstate to be committed to giving our customers the best and that means finding the best talent. We want you to be our next great addition.