Workforce Analyst

Distress Centre Calgary; Calgary; On-site; CAD 70,000 - 100,000; Full time

Benefits offered by this job

Vacation entitlement

RRSP & Health Spending Account

Health & dental

On-site gym

Development days

Supportive workplace

Job summary

Distress Centre Calgary is seeking a Workforce Analyst to join our People & Culture team. This full-time role combines workforce data, budgeting, and forecasting to deliver clear insights that support staffing decisions and organizational planning.

Working with department leaders, you will develop reports, monitor costs and grants, and translate complex information into practical recommendations. A bachelor’s degree and 5–8 years of analytical experience are preferred; a Police Information Check

Qualifications

• Bachelor's degree in Business Administration, Finance, Data Analytics, Commerce or a related field.
• 5-8 years of progressive experience in business analysis, workforce analytics, financial analysis, data analysis, or a related analytical role.
• Experience with data, budgets, forecasting and workforce planning.
• Experience using HRIS, spreadsheets, reporting, or business intelligence tools.
• Strong analytical and problem-solving skills with ability to identify trends and translate data into practical recommendations.
• Ability to communicate complex information clearly to varied audiences.
• Interpersonal and cultural competency to work with diverse backgrounds.

Responsibilities

• Analyze workforce information and trends to support staffing and organizational planning.
• Develop forecasts, scenarios and analytical tools for leadership.
• Provide data and insights to support informed staffing decisions.
• Monitor staffing costs in relation to budgets and grant requirements.
• Support development and maintenance of grant tracking and costing models.
• Identify trends, variances and funding risks and communicate findings to stakeholders.
• Prepare regular workforce reports, dashboards and analyses for leadership and governance groups.
• Collect, organize and interpret workforce data to identify trends and opportunities for improvement.
• Translate complex information into clear, practical insights and recommendations.

Skills

Analytical thinking

Communication

Interpersonal skills

Problem solving

Education

Bachelor's degree

HR certification desirable

Tools

HRIS

Excel

BI tools

Job description

This is a Full-Time permanent position, starting as soon as possible.

Location & Hours

Work location: On-site at Distress Centre Calgary (999 8 St SW, Suite 500).

Hours: Monday – Friday 9am-5 pm , with occasional evenings or weekends as required.

What We Offer

• Generous Vacation Entitlement
• RRSP matching and Health Spending Account
• Extended health and dental benefits
• Access to on-site gym (999 site) at no cost
• Paid development days and a staff development fund
• A supportive, mission-driven workplace where you can grow, take on new challenges, and collaborate with colleagues that value integrity, hard work, and making a meaningful community impact

Who We Are

For over 50 years, Distress Centre has served Calgary and Southern Alberta by providing 24-hour crisis support, information, and resources at no cost. Distress Centre does not define crisis. We do not judge. Anyone can call us day or night.

We are committed to fostering a respectful, inclusive workplace where employees are valued, experience a sense of belonging, and are confident being their most authentic selves. We welcome and encourage applications from Indigenous peoples, people with disabilities, and members of equity-deserving groups. We value all the ways that our community is diverse – in identity, experience and perspective.

What to Expect

The Workforce Analyst reports to the Director, People & Culture . This role is responsible for helping Distress Centre make informed decisions about staffing, workforce costs, and organizational planning. Working closely with People & Culture, Finance, Departmental Directors and program leaders, this position brings together workforce and financial information to identify trends, support planning, and provide clear insights to decision-makers.

Day to day, you can expect to work with workforce data, budgets, funding information, and reporting systems; develop and maintain reports and analytical tools; support workforce planning and forecasting; and collaborate with leaders to understand staffing needs and financial considerations. You will also help ensure workforce information is accurate, well documented, and aligned with organizational requirements.

This is a role for someone who enjoys working with data and solving problems, but who can also communicate findings clearly and build strong working relationships across the organization .

What You’ll Do

This list highlights core responsibilities and is not exhaustive. Additional related duties may arise over time and will be discussed and supported by your supervisor.

Workforce Planning & Decision Support

• Analyze workforce information and trends to support staffing and organizational planning.
• Develop forecasts, scenarios, and other analytical tools to help leaders understand workforce needs and potential impacts.
• Work with managers and leaders to provide data and insights that support informed staffing decisions.
• Monitor and analyze staffing costs in relation to approved budgets and grant requirements.
• Support the development and maintenance ofstaff grant tracking and costing models.
• Identify trends, variances, and potential funding risks and communicate findings to relevant stakeholders.
• Prepare regular workforce reports, dashboards, and analyses for People & Culture, Finance, leadership, and governance groups.
• Collect, organize, and interpret workforce data to identify trends and opportunities for improvement.
• Translate complex information into clear, practical insights and recommendations.

What You Bring

• A bachelor's degree in Business Administration, Finance, Data Analytics, Commerce ,or a related field. Certificate or training in Human Resources is desirable.
• 5-8 years of progressive experience in business analysis, workforce analytics, financial analysis, data analysis, or a related analytical role.
• Experience working with data, financial information, budgets, forecasting, and/or workforce planning.
• Experience using HRIS, spreadsheets, reporting, or business intelligence tools to organize and analyze information.
• Strong analytical and problem-solving skills, with the ability to identify trends and turn data into practical recommendations.
• The ability to communicate complex information clearly to people with different levels of technical and analytical experience.
• Proven interpersonal and cultural competency skills to work effectively and respectfully with people from diverse backgrounds and lived experiences.

Additional Employment Requirements

As a condition of employment, all successful candidates are required to complete and maintain a Police Information Check. For those in direct service user-facing roles, a Vulnerable Sector Search is also required.

Distress Centre is an inclusive workplace. If you are invited for an interview and require accommodation, please let us know. If you require accommodation during the application process, please call our main office and ask to speak to Human Resources.

We may also use AI-enabled tools to support aspects of the recruitment process. All hiring decisions are made by people and are guided by our commitment to fairness and inclusion.

We thank all applicants for their interest; only those selected for an interview will be contacted.