Workforce Advisory and HR Transformation - Senior Manager - Change Management - Montréal

Ernst & Young Advisory Services Sdn Bhd; Montreal; On-site; CAD 85,000 - 120,000; Full time

Job summary

A global consulting firm in Montreal is seeking a Senior Manager for their People Consulting Financial Services practice. This role involves leading client engagements, developing change management strategies, and managing stakeholder relationships. Candidates should have a strong background in change management and external consulting, with fluency in both French and English. The position offers diverse learning and career progression opportunities.

Benefits

Support and coaching from industry leaders

Learning opportunities for career progression

Flexible work arrangements

Qualifications

• Approximately 8-10 years of related professional services/external consulting work experience.
• Experience in areas like Change Management, Stakeholder Management, and Organizational Design.
• Fluency in both French and English for client interaction.

Responsibilities

• Lead client engagement teams to deliver quality professional services.
• Develop and deliver holistic change management strategies.
• Manage expectations and progress of client service deliveries.

Skills

Change Management

Stakeholder Management

Organizational Design

Training

Communication

Analytical skills

Bilingual (French and English)

Education

Degree in Business, Human Resources, or Psychology

Job description

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you.

As part of EY’s focus on the people agenda of organizations and change initiatives, our People Consulting professionals assist our clients in successfully managing and sustaining people, process and/or technology change.

The Opportunity

We are seeking a Senior Manager for our People Consulting Financial Services practice. In joining our team, you will gain valuable experiences and a wealth of knowledge by working across various capabilities and service offerings within Financial Services.

Your Key Responsibilities

• You will have already achieved outstanding professional success and are a seasoned senior consulting professional with experience delivering solutions across EY's service offerings.
• Delivering solutions across EY's service offerings, which could include operating model design, organization design, change management, culture transformation, strategic workforce planning, cost optimization.
• Developing and delivering change management and training strategies and programs in a wide variety of contexts including transformational change programs.
• Working with senior leadership to create alignment in order to support program success.
• Developing holistic change management strategies that succinctly articulate how change will be managed in the context of a transformation program.
• Identifying and deploying leading edge communication and stakeholder engagement tools and techniques.
• Delivering programs that support agile / iterative transformation.
• Leading and developing more junior resources.
• Flexibility and ability to travel.

Skills and Attributes for Success

• Demonstrate a thorough understanding of complex change concepts.
• Lead client engagement teams and work with a wide variety of clients to deliver quality professional services.
• Develop and successfully manage to project budget.
• Access to global thought leaders on latest technologies and trends.
• Deliver quality services.
• Value and model excellent client service by establishing goals and implementation plans to achieve high quality deliverables and within expected timeframes.
• Monitor progress, manage risk and confirm key stakeholders are kept informed about progress and expected outcomes.
• Develop and maintain productive relationships with client management.
• Focus on deliverables and client business priorities.
• Manage expectations of service.
• Understand the client's industry and recognize key performance drivers and business trends.
• Develop people and provide constructive on-the-job feedback/training.
• Foster an innovative and team-oriented work environment.
• Demonstrate high levels of technical and professional knowledge and quickly assimilate new knowledge.
• Have a passion and understanding for financial services and recognize key performance drivers and business trends.
• Generate new business opportunities.
• Identify and deliver new business opportunities, including supporting RFP responses and client proposals.
• Understand EY and its service lines and actively assess/present ways to serve clients.
• Develop long-term client relationships and networks.
• Develop relationships with other EY team members across all practices to serve client needs.
• Experience managing staff on multiple projects and providing direction to team members.
• Strong analytical and problem solving skills.
• Excellent oral, written, and presentation skills.
• High level of motivation and a self-starting attitude.
• Ability to think outside of the box, thrive on new challenges.
• Strong work ethic.
• Effective organization and time management skills with the ability to work under pressure and adhere to project deadlines.
• Enjoy working in dynamic work environment.
• This role involves interaction with clients operating nationally and globally where fluency in French and English is required.

To Qualify for the Role You Must Have

• A degree and/or Master's degree with an emphasis in Business, Human Resources, Psychology.
• Approximately 8-10 years of related professional services /external consulting work experience.
• Experience in the following areas: Change Management, Stakeholder Management, Communications, Organizational Design, Training, and Culture change.
• Experience in at least one of Banking, Capital Markets, Insurance and/or Wealth Management.

What We Look For

We are interested in professionals who enjoy promoting the people agenda in organizations and change initiatives, bringing people issues and challenges to the forefront.

What We Offer

At EY, our Total Rewards package supports our commitment to creating a leading people culture - built on high-performance teaming - where everyone can achieve their potential and contribute to building a better working world for our people, our clients and our communities.

• Support and coaching from some of the most engaging colleagues in the industry.
• Learning opportunities to develop new skills and progress your career.
• The freedom and flexibility to handle your role in a way that’s right for you.

Diversity and Inclusion at EY

Diversity and inclusiveness are at the heart of who we are and how we work.