Work Study Program Officer

University of Toronto; Toronto; On-site; CAD 81,000 - 104,000; Full time

Job summary

A prestigious educational institution in Toronto is seeking a Work Study Program Officer to facilitate on-campus work opportunities for students. The role involves administrative coordination, program development, and support for career exploration initiatives. Ideal candidates will have a Master's degree and substantial experience in career services and program management. A commitment to equity and diversity is essential in this role.

Qualifications

• 3+ years of experience in a career centre or recruitment setting.
• 3+ years in program development, especially in learning outcomes.
• 3+ years of experience facilitating workshops.
• Experience advising students in career-related matters.

Responsibilities

• Plan and implement curricular and co-curricular programs.
• Conduct analysis on program efficiency and student outcomes.
• Facilitate educational workshops and seminars.
• Develop outreach strategies to maximize student engagement.

Skills

Communication skills

Organizational skills

Data analysis

Project management

Presentation skills

Education

Master’s Degree

Tools

Microsoft Office

Job description

About us

Student Life connects life to learning. We believe every student should have the opportunity to participate in university life actively and find connection and community while discovering new ways of thinking and being in the world. We provide resources, support and engagement opportunities that are inclusive and accessible, ensuring every student can build experiences that set them up for a lifetime of success.

Within Student Life, the cluster of Student Life Programs & Services (SLP&S), supports students as they achieve personal, academic, career and civic goals. We engage students throughout their learning and development with the following units: Academic Success, Accessibility Services, Career Exploration & Education, Centre for Community Partnerships, Clubs & Leadership Development, Housing, Indigenous Student Services and First Nations House, Mentorship & Peer Programs, Multi-faith Centre, Orientation, Student Success, Transition & Engagement and TCard Services. Together with staff, faculty, students, alumni, employers and community partners, we provide an integrated and coherent path to success that reflects our students' diversity.

Student Life Programs & Services is committed to the University of Toronto principles of equity, inclusion, and reconciliation and we create diverse, accessible, inclusive and welcoming spaces of opportunity that foster deepened engagement, learning, personal growth, and identity development for all students. We are committed to embedding these principles into all the work we do, reducing barriers so that students from all backgrounds and lived experiences can feel a sense of belonging in the communities they find here.

To align with our strategic priorities, and represent the diverse students we serve, we strongly encourage individuals who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups to apply.

We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences, and expertise are essential to strengthening the mission of both the University of Toronto and Student Life.

Your opportunity

The Work Study program provides thousands of meaningful on‑campus paid work opportunities for students at the University of Toronto. The program aims to deepen knowledge, strengthen skills, explore careers and understand how academic studies translate to career possibilities. Learning is at the center of the experience.

Reporting to the Assistant Director, Employer Recruitment & Engagement, and supervised by the Lead Coordinator, Career Exploration & Workplace Learning, the Work Study Program Officer will work closely with other members of Career Exploration & Education and the tri‑campus Work Study Governance Committees. The Officer will facilitate the program by providing ongoing support in the form of administrative coordination and learning design and delivery. This will involve collaborating with tri‑campus Work Study colleagues to administer program processes, coordinating program milestones, developing tailored communications, overseeing the position review and approval process, coordinating program hiring logistics with program supervisors, managing a general email inbox, and using survey tools to evaluate impact and effectiveness.

The Officer will also support the development of information sessions, learning and development training programs for supervisors and students, networking and appreciation events, as well as support Career Exploration & Education events, activities and programming more broadly.

The Officer will assist the Lead Coordinator in identifying learning outcomes associated with work‑integrated learning frameworks and lead the development and facilitation of learning and engagement events to support supervisors and students within the program. They will tailor supports to increase access to the program for Indigenous and other equity‑deserving student communities and will contribute to projects and priorities that support students in developing greater clarity around values, interests, identities, workplace needs and experiences that positively influence career direction, success, and wellbeing.

Your responsibilities will include:

• Planning and implementing components of curricular and/or co‑curricular programs and activities. Preparing summary reports on programs and services.
• Planning and overseeing the implementation of an evaluation framework for programs and initiatives. Conducting detailed analysis on program efficiency and student learning outcomes to inform program planning activities and reports.
• Conducting post‑event evaluation and analysis and tracking program metrics to inform continuous service improvements. Analyzing service delivery and/or internal processes and recommending improvements.
• Facilitating educational workshops and seminars.
• Managing a tri‑campus general email inbox serving both supervisors and student inquiries. Implementing programming to foster students' individual career development process.
• Developing strategies that maximize outreach to students.
• Advising students on career‑related matters by providing options and consequences incorporating personal circumstances impacting academic success and an understanding of an individual's background.
• Providing program development and administrative support for a large‑scale work‑integrated learning program.

Essential Qualifications

• Master’s Degree or acceptable combination of equivalent experience.
• Minimum three (3) years of relevant experience in a university career centre, placement, co‑op or recruitment setting, developing and maintaining relationships, including active outreach.
• Minimum three (3) years of program development experience, particularly developing learning outcomes, reflection activities, and evaluation tools.
• Minimum three (3) years of facilitation experience, delivering workshops in group settings.
• Experience supporting students one‑to‑one through advising or coaching.
• Experience managing effective relationships with a wide variety of stakeholders (including employers, alumni, students, staff and faculty).
• Broad knowledge of labour market trends.
• Solid understanding of student and career development theories and experiential learning models.
• Proven ability to handle a variety of projects, deadlines and schedules simultaneously and independently prioritize own workflow.
• Strong relationship cultivation, building and management skills.
• Strong data analysis and reporting skills.
• Excellent organizational, project management and time management skills to cope with multiple projects and events occurring within short and overlapping time periods.
• Strong presentation and public speaking skills.
• Strong computer skills including Microsoft Office and ability to source information and data using the Internet and social media sites such as LinkedIn.
• Strong written communication skills (e.g. report writing; drafting content for communications materials) and ability to communicate effectively and empathetically with a diverse university student population.

To be successful in this role you will be

• Approachable
• Multi‑tasker
• Organized
• Tactful
• Team player

NOTE: This is a term position until December 2026.

Closing Date: 11/24/2025, 11:59PM ET

Employee Group: USW

Appointment Type: Budget - Term

Schedule: Full‑Time

Pay Scale Group & Hiring Zone: USW Pay Band 12 – $81,312. with an annual step progression to a maximum of $103,986. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.

Job Category: Student Services

Recruiter: Blythe Campbell

Lived Experience Statement

Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity‑deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.

Diversity Statement

The University of Toronto embraces diversity and is building a culture of belonging that increases our capacity to effectively address and serve the interests of our global community. We strongly encourage applications from Indigenous Peoples, Black and racialized persons, women, persons with disabilities, and people of diverse sexual and gender identities. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences, and expertise are essential to strengthening our academic mission.

As part of your application, you will be asked to complete a brief Diversity Survey. This survey is voluntary. Any information directly related to you is confidential and cannot be accessed by search committees or human resources staff. Results will be aggregated for institutional planning purposes. For more information, please see http://uoft.me/UP.

Accessibility Statement

The University strives to be an equitable and inclusive community, and proactively seeks to increase diversity among its community members. Our values regarding equity and diversity are linked with our unwavering commitment to excellence in the pursuit of our academic mission.

The University is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA). As such, we strive to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities.

If you require any accommodations at any point during the application and hiring process, please contact [e-mail].