Work From Home - Customer Service Representative

Globe Life; Toronto; Remote; CAD 56,000 - 71,000; Full time

Job summary

A life benefits company in Ontario is seeking a Customer Service Representative to assist union members and client families with their benefit options. This role is remote, allows for flexible hours, and focuses on providing exceptional support. Ideal candidates are dependable, motivated, and possess strong communication skills. Join a supportive team and start building your career with them today.

Benefits

100% Remote / Work From Home setup

Weekly pay with long-term residual income potential

Comprehensive training program

Health benefits available after 90 days

Flexible schedule for better work-life balance

Recognition, bonuses, and all-expense-paid incentive trips

Qualifications

• Must be at least 18 years old and authorized to work in the US.
• Comfortable working remotely with a phone, computer, and reliable internet connection.

Responsibilities

• Handle inbound and outbound calls with professionalism and care.
• Schedule and conduct virtual consultations.
• Explain benefits, answer questions, and assist with applications.
• Provide ongoing support to clients and their families.
• Build meaningful, long-term relationships.

Skills

Strong interpersonal and communication skills

Positive work ethic

Professionalism

Education

High school diploma

Some college preferred

Job description

Job Description

About Us

For more than 68 years, AO Globe Life company has been serving working families with life and supplemental benefits they can count on. We proudly partner with over 40,000 labor unions and associations — including teachers, healthcare workers, first responders, and even professional athletes — giving protection to more than 5 million members across North America.

Now, we’re growing faster than ever — and we’re looking for Customer Service Representatives who are motivated, dependable, and passionate about helping others.

Position Overview

As a Customer Service Representative, you’ll work directly with union members and client families who request information about their benefit options. This role is not about cold calling — clients already reach out to us to learn more about their coverage. Your job is to :

• Handle inbound and outbound calls with professionalism and care
• Schedule and conduct virtual consultations (via Zoom or phone)
• Explain benefits, answer questions, and assist with applications
• Provide ongoing support to clients and their families
• Build meaningful, long-term relationships while ensuring excellent service

This position allows you to work from home, set flexible hours, and be rewarded for your results. If you’re self-motivated and enjoy working with people, this could be the career path you’ve been searching for.

What We Offer

• 100% Remote / Work From Home setup
• Weekly pay with long-term residual income potential
• Comprehensive training program provided — no prior experience required
• Health benefits available after 90 days
• Flexible schedule for better work-life balance
• Opportunities for career growth and leadership development
• Recognition, bonuses, and all-expense-paid incentive trips
• Be part of a supportive, award-winning team culture

What We’re Looking For

• Strong interpersonal and communication skills
• A positive, professional, and reliable work ethic
• High school diploma required (some college preferred)
• Must be at least 18 years old and authorized to work in the US
• Comfortable working remotely with a phone, computer, and reliable internet connection

Additional Details

• This role is results-driven, with earnings directly tied to your performance
• Paid weekly, with the opportunity to earn residual income for long-term financial growth
• Flexible hours give you the ability to balance work and personal life
• All training and client leads are provided at no cost

Why Join AO Globe Life?

When you join AO Globe Life, you’re not just starting a job — you’re building a career. We believe in promoting from within, offering leadership opportunities, and helping our team members achieve long-term success. Our culture is supportive, collaborative, and dedicated to making a difference for the families we serve.

If you’re ready to take control of your future and build a meaningful career from home, we’d love to hear from you.

Apply today to start your journey with us – where your potential meets endless opportunity.