Work From Home - Customer Care Specialist

Global Elite Texas; Oshawa; Remote; CAD 42,000 - 62,000; Full time

Benefits offered by this job

Remote work

Flexible schedule

Leads provided

Training & mentorship

Career advancement

Tech resources

Collaborative team

Job summary

Medium is hiring for a remote client engagement role where you will meet virtually with clients who have expressed interest in benefit options. You will listen to their needs, provide personalized guidance, and assist with enrollment, delivering professional service and building lasting relationships.

Ideal candidates are self-motivated, coachable, and strong communicators who can work independently from home, with prior customer service or sales experience considered an asset.

Qualifications

• Self-motivated and goal-oriented.
• Coachable and eager to learn.
• Strong communicators who enjoy helping others.
• Dependable, professional, and organized.
• Comfortable working independently in a remote environment.

Responsibilities

• Meet virtually with clients who have expressed interest in learning about available benefit options.
• Understand each client's needs and provide personalized guidance.
• Assist clients through the enrollment process with professionalism and care.
• Build lasting relationships by delivering exceptional customer service.

Job description

Ready for a Career That Offers More Freedom?

Are you looking for a career that gives you greater flexibility, meaningful work, and the opportunity to grow based on your performance?

If you're ready to move beyond the traditional workday and take greater control of your schedule and earning potential, we'd love to hear from you.

Join a growing remote team where you'll connect with clients who have already requested information about their benefit options—no cold calling required.

What You'll Do

• Meet virtually with clients who have expressed interest in learning about available benefit options
• Understand each client's needs and provide personalized guidance
• Assist clients through the enrollment process with professionalism and care
• Build lasting relationships by delivering exceptional customer service

What We Offer

• 100% Remote Work
• Flexible Schedule
• Qualified Leads Provided—No Cold Calling
• Comprehensive Training and Ongoing Mentorship
• Performance-Based Career Advancement
• Access to Industry-Leading Technology and Resources
• Supportive, Collaborative Team Environment

Who We're Looking For

We're looking for individuals who are:

• Self-motivated and goal-oriented
• Coachable and eager to learn
• Strong communicators who enjoy helping others
• Dependable, professional, and organized
• Comfortable working independently in a remote environment

Previous customer service or sales experience is an asset but not required.

Why Join Us?

• Greater flexibility to support your lifestyle
• Growth opportunities based on performance
• A supportive team invested in your success
• The opportunity to build a rewarding long-term career while making a positive impact on clients

Please Note:

• All interviews are conducted virtually via Zoom.