Wireless Sales Consultant -FT

Staples; Quebec; On-site; CAD 35,000 - 50,000; Full time

Job summary

A leading retail company is seeking a Wireless Sales Consultant to champion customer experience and drive wireless sales. In this role, you will connect with customers, helping them navigate wireless products and services. The ideal candidate has sales experience, strong communication skills, and is technology-savvy. You will also support the team in achieving sales goals while providing exceptional service. This position includes benefits such as health and dental coverage, performance bonuses, and opportunities for learning and development.

Benefits

Health and Dental benefits

RRSP/DPSP

Performance bonuses

Associate discount

Learning & Development programs

Qualifications

• 3 months to 1 year of wireless sales or sales experience.
• Demonstrates strong selling ability.
• Ability to plan, organize and prioritize efficiently.

Responsibilities

• Connect with customers and convert wireless and wireline sales opportunities.
• Help customers exceed their needs and promote additional products.
• Maintain company merchandising standards.

Skills

Customer focus

Strong selling ability

Coaching others

Effective communication

Technology savvy

Job description

As the Working and Learning Company, we at Staples Canada are dynamic, inspiring partners to our customers and to the communities in which we live. We inspire people to work smarter, learn more and grow every day. We look for people who are curious, approachable, passionate, and enjoy finding solutions.

Some perks and benefits

• Health and Dental benefits
• RRSP/DPSP
• Performance bonuses
• Associate discount
• Learning & Development programs
• And more…

We are building an inclusive and diverse team

Staples Canada is creating an inclusive and diverse work environment. We welcome, value and thrive on perspectives and contributions from backgrounds that vary by race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion or physical ability. If you have a disability or special need that requires accommodation, please let us know.

Some of what you will do

As a Wireless Sales Consultant, you are a champion of the customer experience in the wireless department. You enable our culture of work, learning and growth for our customers and associates. Passionate about wireless technology, you will continuously grow your knowledge by committing to ongoing self‑development and interacting with the larger store team and other business units to share your expertise. Primarily a sales position, you will help our consumers and business customers achieve their work and learning goals by sharing your knowledge, experiences and enthusiasm about the latest wireless products, services and trends.

• Connect, share, and partner with customers and identify and convert wireless and wireline sales opportunities
• Help customers by meeting and exceeding their needs, be an expert with our product and services, and follow up to solicit feedback on sales and promote additional products and services that create value
• Partner with the store team overall to create awareness of offers, build enthusiasm for wireless and encourage referrals
• Be responsible for achieving personal sales goals
• Maintain company merchandising standards, including current pricing
• Support asset protection procedures and privacy standards
• Stay updated through the various internal communication channels (mobile app, intranet, bulletin boards, etc.)
• Effectively resolve customer concerns and, when appropriate, elevate issues to management

Qualifications

• 3 months to 1 year of wireless sales or sales experience
• Customer focus and service orientation
• Demonstrates strong selling ability
• Demonstrates ability to coach others
• Capacity to communicate with clients effectively using a variety of mediums
• Ability to plan, organize and prioritize efficiently to handle daily responsibilities and serve customers
• Technology savvy
• Curious, approachable, passionate and a problem solver

Staples Canada is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities.

• Job Identification 56971
• Job Category Retail Stores